CignaReviews of cigna.com

CIGNA IS A WORST INSURANCE THAT I HAVE ENCOUNTERED. INSURANCE THAT YOU CANNOT GET ANY BENEFITS FROM THEM AT ALL. SO WHAT IS THE USE IN STAYING WITH CIGNA. I WILL REALLY TERMINATE MY INSURANCE. SEUSKIRCHEN

Awful. Just awful. I'm so frustrated with Cigna's terrible customer service and our entire health care industry. It's such a shame that we pay so much for such terrible service.

My mom was diagnosed with Stage 4 lung cancer. It took a month to get approval for the test she needed even after the oncologist did a peer to peer review with Cigna. We had to jump through ridiculous hoops to get a biopsy. Now she needs scans to see where all it has spread so she can begin treatment. We have been trying for 2 months to get these approved. The insurance is literally killing her!!!!!

DO NOT SIGN UP FOR CIGNA GLOBAL It's been more than 8 months since I've submitted for my compensation and Cigna Global is not giving me my money. Seems like Cigna Global is a scam. They say they sent the money to my bank, scam artist quote 1, but nothing has arrived. It's been 8 MONTHS. And they made me pay so much money for a year and I can't even claim for two receipts. I wish all of us can build up a law suit against them because this is ridiculous. Cigna Global is robbing their customers.

My experience is very bad with this company. I live in Oman and here it is Serviced by MedNet another worst company. These guys keeps on denying every claim despite me having Gold card. Cigna doesn’t have an office here. I highly recommend not to go for Cigna.

We are new to Cigna after a job change. What a nightmare. We cannot find primary care physicians, and I have been trying for the better part of the last three days. I have personally called every doctor's office who is on Cigna's website and "accepting new patients." None of them are accepting new patients until March or May of 2023. The website is FULL of errors. I called a doctor's personal cell phone yesterday--that was awkward. An "imaging center" listed near me is actually a personal home (and the company associated with it is in New York--I'm in California). I have called Cigna several times for help, and everyone is so optimistic that they can find someone at first. Then, they offer to call back and never do. Or the call suddenly is disconnected (it has happened 3 times today!!). And I have to call back and start the process all over...from the beginning. I'm on hold right now, and the noise from this particular call center has been incredibly loud. It's Friday and I'm sure everyone is ready to quit work early, but it's very unprofessional. I'm at my wits end and not really in the mood to hear a party in the background. I'm incredibly frustrated that I am paying for health care this year and not able to even see a doctor.

all smoke upfront, their systems run on unsupported apps, parameter changes affect work output , but they don't adjust metrics accordingly. their existing baseline appears to be more from employees (must have cigna insurance) and metric dings than actual profits. No wage increase for nearly 9% inflation (biden), but their quarter growth per S&P index is 10% growth. Bean counting (thieves) geniuses.

I had to get an urgent treatment (acute bleeding) so went directly to the hospital and CIGNA refused to pay the bill for it. They claim I should have called earlier and this was my fault. I asked to speak to a manager and still waiting to hear back. I will ask my employer to swap back to BUPA. Service was just miles better there. Not sure why we ended up with CIGNA.