CignaReviews of cigna.com

CIGNA sois unos estafadores!! Mi mujer contrató un seguro de desempleo y despues de 10 años de estar pagando, en el momento de necesitarlo de vuelven loco para no pagartelo. POR FAVOR NO CONTRATEN ESTA COMPAÑIA ESTAFADORA. Mejor te guardas el dinero en una cuenta aparte, para cuando lo necesites.

Worst insurance company ever experienced. They try every excuse to avoid reimbursement, and when their excuse is proved wrong, they find another one.

they only answer emails and calls when you want to hire them, to cancel they disappeared and I kept calling and they started saying it would take 5 business days to cancel the account, next time I call they say it will take 15 business days but never really canceled. I had to cancel my card. Its also bad service when you want to go to a doctor and refused to pay my emergency hospital visit for an alergic reaction.

Basically, you get nothing in return for your premiums. That is my personal experience. When you query why your claim has not been honoured, despite receiving prior authorisation, they will pass you from pillar to post with nonsensical explanations. In my case, as I had an issue with my eye, (a possible detached retina), they authorised me to consult an ophthalmologist. As part of the visit, given that a detached retina is a medical emergency, the ophthalmologist examined my eye, (obviously). Cigna subsequently refused to reimburse me the cost of the consultation, stating initially that I did not possess eye cover, and then, subsequently, that although I had eye cover, I was not covered for the cost of an eye examination. Had I known what they were like, I would not have taken out health insurance with them and am now cancelling my policy.

One star is more than Cigna Supplemental Insurance deserves. I have been fighting with the sorry insurance company to pay a simple emergency room visit that I filed in March. It has been one thing after another with absolutely no communication from cigna and when you call you still can not speak to the person handling your case no they have to send an email of which you get no response even once it is escalated to management. DO NOT PURCHASE this insurance with the belief that they will be there when you need them even though you pay your premiums.

The dental insurance is a scam, they won't cover any treatments but cleanings. Is not like I want to get a dental implant for fun, they told me I have to wait a year and pay a higher policy price that includes visual and hearing and waiting another year to get any benefits covered if any, like why on earth I will need to pay for visual and hearing when all I need is dental care. This is company is a scam.

No response after multiple calls

Recently was hurt in a home accident working on a ladder . Went to my primary care doctor was told I should get an mri to assess the damage to my back . The mri was rejected by Cigna insurance . After paying ( out of pocket for the mri , I had severe damage to my L5 S1 With bulging disc on L2,34,5with the worst at L4andL5S1with severe narrowing of the paraminal canal . Went to an orthopedic surgeon who recommended surgery to remove bone rubbing on my sciatic nerve causing excruciating pain from hip to bottom of foot . This operation coverage was also denied . Cigna is the closest thing to not having insurance as a person can get . The worst company I have ever had insurance with. It’s completely worthless ! There should be negative ratings for the cruelty this organization employs in deciding authorization of coverage . Disgusting people !