Chewy.comReviews of chewy.com

I just placed my order yesterday around 3pm and I already got the package this morning! It was a nice surprise! Everything I ordered was packaged nicely and it was all there.

I recently had to cancel my quarterly Rx for my recent loss of my beloved dog Bella. The Customer Service representative was so kind and offered her condolences. A few days later a beautiful flower arrangement was delivered to my home from Chewy. This kind gesture was so unexpected and appreciated. Thank you all at Chewy.com❤️

I've used Chewy for over three years now and I've never been let down. Most of my items have come in untarnished, but I once ordered a litter box that had been thrown around a lot in shipping and it was cracked. Chewy customer service sent me a new one within 2 minutes and sincerely apologized. They're hassle-free. They're the chikfila of pet customer service. I'm here for life. I'm always grateful for knowing I can count on them.

Chewy.com has always been tops in my book. Anyone I talk to there always asks about my pets by name. And if there is ever an issue with my order they tell me to donate to a shelter and they will send me a new product. In today's mail l received, two canvas portraits of my dogs. That blew me away. My dog Quigley was having a really bad day and this just made everything a little brighter. I can't say enough about the compassionate and talented people they have working there.

Chewy is amazing! They have the best prices and make ordering a hundred pounds of dog food easy for this girl! :) PLUS, we had to return some dog food (2 - 30 lb bags) because our dog has a liver problem and can't eat that kind any more. They didn't ask us to return the food (just donate it to a local shelter) AND they also refunded us for all 3 bags in our order! WHAT? I have not experienced this kind of service from a company in a long time. I'll be a life long customer for sure. Thank you!

Chewy will definitely be my #1 go to site for everything for my pets. I ordered a playpen that was great but too big. I called Chewy to return it and they refunded my money and only asked that I donate it to someone who can use it, like a rescue. WOW they really do care about animals!!

I would love to express how impressed I am with the level of compassion my experience was with Shayna when I called to cancel my autoshipment because we had to put our greyhound boy down. She was more caring than Yogi's own vet clinic! You guys are WONDERFUL. I will always use Chewy on our next fur baby. Thank you for everything! ❤

I can not say enough good stuff about chewy! I get my dogs cbd treats and bones through them and they are always wonderful. One time I didn’t recieve one item and I messaged them and they sent the item and 4 extra bones with my order! They are a great company overall!