Chewy.comReviews of chewy.com

I have been a customer for years and just lost my 8 year old Doberman to cancer. I called Chewy to see if I could return a few sweaters and food that I had just purchased for Apollo. I was very upset, since he had just passed away and the wonderful customer service gentleman (I think his name was Gerald?) spoke to me in such a caring and compassionate manner and advised me that my items would be refunded. He asked that I donate the refunded items, which I was happy to do. Today, (6 days after Apollo's passing), I received flowers from Chewy! I cannot believe how wonderful this company is. I will not shop for my animals' food anywhere else. Chewy has a customer for life.

We love Chewy and have used them for years for all of our pet supplies. They’re reliable and offer excellent customer service. While a recent order was in transit our cat was diagnosed with a digestive issue and we had to change his diet. They sent us the new food and told us to donate the product that had already been shipped. Top-notch, quality company with integrity. We’re loyal customers.

I love Chewy. Great product selection and very quick delivery. Couldn't ask for more.

I LOVE CHEWY! This company is the best ever. When my sweet dog, Carrie, passed over the rainbow bridge, I called to cancel the two monthly deliveries I had for her. The customer service guy was SO nice, talking for awhile and expressing his sympathy. Two days later I received a beautiful box of one dozen multi-colored roses at my door with a very sweet note signed by several employees. I am just a regular customer, I don’t order a lot. How many companies are that caring?

Chewy is an amazing company that care about animals, will donate to rescues.

Fantastic company- we have had many dogs and cats over the years and they have been out number 1 supplier. Any time we have an issue, they immediately make it right, no questions asked. Phenomenal customer service and I’ll never go anywhere else...

Chewy is an EXCELLENT service with easy to use website and great selection of products. They communicate upcoming automatic orders with reminders and ability to change or update them. I've even had friends receive gift pictures of their dogs from their profiles. I LOVE CHEWY!

I am very happy with Chewy.com. I try to buy local when I can. However love using Chewy As well. Their customer service is really great!