Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sarah R.
We just got a 2yr old horse and I bought 2 packs of dewormer. Needless to say, I only needed 1. When I went to return it, thanks he customer service woman refunded my money for the one box and then she told me to donate the other. Totally impressed! And someone picked up right away and I didn’t have to go through an automated system!
Rhonda S.
Chewy makes it super easy to always have my dog's heartworm & flea medications, food also so no lugging a heavy bag at a store. Always quick delivery which I appreciate, do wish the free shipping minimum wasn't so high tho which I consider their biggest negative.
CallmeMrsWeaver
I love this company! They are well priced and easy to work with. I have two dogs that I shop for, with Chewy I just put their food and meds on autoship and don’t worry about a thing. Have not found better prices and my one return was hassle free. Thank you Chewy!
David L.
delay in orders and there was something in the 30lb blue puppy food that was making noise dump the whole bag in the trash without opening.
Joseph A.
Tried to use Chewy for my dogs prescription dog food they got the 1st 2 orders to me on-time, still waiting on the third (and last). No communication, No sorry your order is late email. I used Chewy even though I can get the food from my Vet (cheaper) for convenience and so we would not run out- That did not happen and we had to run like crazy to make sure we could get the food locally. No Thanks- I do not recommend them.
Kristen K.
I have used chewy for everything from toys, food, furniture and prescriptions. I have never had any issues with products, and the quality is great. I do my research beforehand though. Customer service was so helpful when putting in my prescription order. The company is extremely personable and friendly. They even sent me a thank you gift of a canvas of my dog, just because. They are thoughtful, helpful and genuine.
Emily B.
Chewy is hands down, the most caring company when it comes to your pets and staying involved with their customers. I recently had a pet pass away, and not only did they go above and beyond to help me, Chewy(Jessica to be exact) sent me a beautiful vase of flowers just sending their love and regards. #chewylife
Lynn B.
Update Chewy put money back and made up to me for the trouble. Warning: Make sure before buying from Chewy that are shipping the order from the same warehouse because they charged me for total order when I placed them when it was shipped they were going to charge me for both items separately, because it came from two different places, and asked my bank and I if I got charged for other thing two separately. They don't seem to care if they tie up extra $53.86 in my bank account that I can't use for anything else, until the charge falls off, or if I was going to use it to buy pet food or anything else. I talk to multiple people on the phone and email , they feel like what they did and their explanation is justified and normal. No it not. They need get their billing straightened out not charge twice. Money doesn't grow on trees I use a debit card and it comes out immediately but could take up to 3 months by the bank to give back that ridiculous.
