Chewy.comReviews of chewy.com

I was frantic to get heartworm medicine for my recent rescue pet,and I turned to Chewy.com to help. Help they did! They contacted the prior vet for my pet, got authorization for heartworm meds, and had the meds on my doorstep in three days. Kudos! This is just one example of their commitment to their clients. I could go on and on!

I love this company. They sent me a gift basket when I was having a really bad time. The prices are lower then pet stores. Abby loves chewy because they sent her a toy. Thank you chewy for being so kind and caring.

we have like a team of dog walkers and we all have chewies with us. it's already our signature outfit for the walks - water for the dogs, chewies for the tricks and beers for daddies :)

I had a supplement order for my two babies on Auto - Ship when I had to put both of them down with cancer a couple of months apart. When I contacted Chewy's customer service I received a refund right away and when the mailman didn't pay attention to return the package I called again to get return instructions. Instead my representative Delihla asked me to donate the supplements to a rescue group or shelter which I will do tomorrow. Also the next day I had beautiful flowers delivered from Chewy.com with a touching note from my rep and the Chewy team. If you are looking for the best customer service you will definatly will get it from Chewy.

I just had the BEST customer service experience with Chewy, the pet supply company! We had our dog boarded a few months ago & we ended up losing our Jack, a French bulldog. It has been a very emotional loss as this was unexpected and completely preventable, but that is another story for another day. Anyway, I had his special food on auto delivery from Chewy. We have had 2 shipments come in since his passing. I had completely forgotten to cancel these shipments, so I called them today asking how I could return the dog food. The lady at the other end was incredibly understanding, told me she would add me and my family to her prayers and that Chewy just ask, when we feel comfortable & ready, to donate the food to a local shelter or dog in need. She then proceeded to refund me for both my orders. This was so unexpected! It touched me so much, I had to jump on this God Forsaken platform and share 🙂 that lady made my day by her kind words and sympathies.

I cannot comprehend why Chewy does not have 5 stars from everyone! I have two dogs and a hamster so I order from Chewy.com frequently and they ALWAYS go above and beyond. I have never had any issues. There have been two times where products haven’t worked for me only because my hamster Melvin is an escape artist, and my pup Toby has several allergies. Mistakes on my part, however when I messaged Chewy.com, I was completely refunded. They told me that they’d love to see the toy and treats donated to other pets that could use them. Of course that is exactly where they went! Awesome awesome awesome, I wish I could give Chewy.com 10 stars!

I gave up on Chewy after they cancelled MyPillow and will never order from them again. If they want to go woke, they can go broke! I'd much rather support a business that believes in the values that made this country great.

TERRIBLE CHEWY!!! 9/5 I placed an order just for Dog Treats…..DOG TREATS!! Was Told I will receive them no later than three days!! 3 maybe 4 EMAILS LATER to question me about my order for DOG TREATS…ARE YOU KIDDING ME!! Still NO DOG TREATS and told by 9/13 I SHOULD RECEIVE THEM!! Chewy is getting WORSE and WORSE!!! TERRIBLE TERRIBLE