Chewy.comReviews of chewy.com

Wonderful customer service, my order shipped quickly and if you call the support team they are responsive and helpful

Nothing but good experience and great support, except i am sad that FedEx (sucks) delivers the products

I am above and beyond appalled at Chewy! So many good reviews but their product has sent my cat to the vet multiple times, she's getting sores all over her neck and scabs!! I'm honestly heart broken. I've had to take up a second job with Uber that pays literally nothing unless people tip and that's few and far between. All Chewy has done is offer me a free skin product!!! I wish I could upload a picture of my girls skin!!!

Chewy offers a 5% discount on autoship orders but taxes on the original amount which is not only incorrect, but it is also not much of a savings with the additional taxes. I have not experienced this with any other online retailers.

Great company and customer service. They delivered an order to me instead of my daughter. Customer service immediately had another order sent to her.

I ordered a new winter coat from chewy. My first order. Arrived in 2,days. The cost was nicer than described just beautiful a Frisco product great quality. I ordered large. It was to big so I ordered medium today Very very satisfied with chewy ps just luv the commercials

Customer service is exceptional. Every time I have a question or something comes up (that is not their fault) they go out of their way to help. They're a great company.

I ordered sensitive skin dog food, and my dogs would not eat it. The second order was already on the way of the same sensitive skin dog food, knowing my dogs would not eat it I asked to cancel the order, they said they could not do that since it was already on the way, but I could get a return slip and send it back for full refund of $82. After contacting them four different times for the return slip and never came in, I’ve tried everything to get my dogs to eat it with boiled chicken, ground beef, etc. I contacted chewy multiple times to be able to return the dog food every time they promise to mail me , a return slip, and never do, they just lie!