ChameloReviews of chamelo.com

3.0653 reviews
Accessories

Chamelo

About Chamelo

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.

Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: chamelo.com
Website: chamelo.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Chamelo reviews

653 approved reviews, newest moderated first

Dan B.
Sep 11, 2025
Late delivery but fair company
Order for my partners birthday became out of stock after order,meaning I had to buy a new gift.Chamelo support offered a generous gift for compensation .
Response from ChameloSep 12, 2025
Hi Dan, Thank you for sharing your experience. We’re truly sorry your order didn’t arrive in time for your partner’s birthday—that’s never the smooth experience we want our customers to have. We’re glad our support team could make things right with a gesture of goodwill, and we appreciate your understanding. Your feedback helps us improve and we hope to serve you better next time. – The Chamelo Team
S P.
Sep 11, 2025
So far I have a great experiance with…
So far I have a great experiance with Chamelo Falcons during the bike rides. They glasses are really hi-tech and offer great protection against bright light. But most of all they are super comfortable and sit great on the nose with quick on the fly adjustments when needed. At some point a few stains appeared on the left lens. I thought they were permanent but they disappeared over a few rides. In the meantime Chamelo support was helpful with the issue. However, I did not need to return to glasses for service. So far, so great Chamelo, thanks!
Response from ChameloSep 11, 2025
Hi S Parsa, We’re so glad to hear you’re enjoying your Chamelo Falcons on your bike rides! It’s great to know they’ve been comfortable and protective, and that our support team was able to assist when you noticed the lens issue. Thanks for sharing your experience and for riding with us — we truly appreciate your support. – The Chamelo Team
Alejandro Lalama G.
Sep 11, 2025
Not even a week and got damaged
I ordered the Chamelo Dusk glasses back in March. Once they finally arrived in Ecuador, they didn’t even last a week before developing strange “electronic ink” stains on the lenses. I contacted support immediately, and they admitted it was a defect. They promised to send me a replacement Dusk model. Months went by, and instead of honoring that commitment, they later said they had no stock. Then they asked me to choose another model. I requested the Prime, but again they said it wasn’t available either. I asked for a return label and a refund, but apparently, refunds are not even an option for such a poor product. This is unacceptable: Product quality: failed in less than a week. Delivery times: excessively long. Customer service: unhelpful, unresponsive, and unwilling to solve the issue. Overall, a very disappointing experience. I cannot recommend Chamelo, neither for their product reliability nor for their customer service
Response from ChameloSep 11, 2025
Hi Alejandro, We’re truly sorry to hear about your experience with both the product quality and the delays you’ve faced. That’s not the experience we want any of our customers to have. Our upper management will be reaching out directly to assist further and work toward a proper resolution for you. – The Chamelo Team UPDATE 11/12/2025: Hi again Alejandro! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team
Yannick V.
Sep 9, 2025
I ordered on 2nd July the dragon…
I ordered on 2nd July the dragon sunglasses, these are yet to today not been delivered (9 September). Multiple mails to the customer services, always a nice reply and saying it was delayed. They offered me a 20% refund on 11 August and said it will be deposited within 14 business days, either your business days are longer than mine, or there's something wrong. Ive not received my glasses nor my refund, but my patience is running out slowly
Response from ChameloSep 10, 2025
Hi Yannick, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this delay must be. The good news is that we’re restocking this week and are looking forward to shipping your order soon. Regarding the 20% refund, it has already been processed and should reflect on your account shortly. Additionally, our upper management team will be reaching out directly to personally handle your ticket and ensure this is resolved to your satisfaction. We appreciate your patience and understanding as we work to make this right. – The Chamelo Team UPDATE 11/12/2025: Hi again Yannick! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team
Yasmyn B.
Sep 8, 2025
No type of update
No type of update. Beyond disappointing it’s been more than a month and still no refund and nobody will update me. They give you a 15 day refund to hit your bank and it doesn’t. Save yourself the $300. They don’t refund you when they say they will.
Response from ChameloSep 10, 2025
Hi Yasmyn, We sincerely apologize for the delay regarding your refund. Please rest assured that your refund is still being processed and will push through. Our upper management has also reached out directly to assist you further and ensure this matter is resolved as quickly as possible. Thank you for your patience and understanding. – The Chamelo Team
Elizabeth G.
Sep 2, 2025
Still not delivered
Order placed on 20th July- still waiting. 27th August- I've followed up with our team and requested that to ship your order immediately. You should receive your tracking information in the next 48 hours. Still nothing. Order 25542
Response from ChameloSep 3, 2025
Hi Elizabeth, We sincerely apologize for the delay in processing your order. We understand how frustrating this has been and truly appreciate your patience. Please rest assured that our upper management team has already reached out to assist you directly and ensure your order is prioritized. You should receive your tracking information very soon. Thank you for giving us the opportunity to make this right. – The Chamelo Team
Branden O.
Aug 31, 2025
Chamelo is very untrustworthy
Chamelo has terrible communication. You’re left in the dark about product updates, and the refund process is completely unreliable you never know when or if you’ll actually get your money back. Very unprofessional and frustrating experience. (3 months waiting and still haven’t received refund after a month of asking )
Response from ChameloSep 2, 2025
Hi Branden, We’re sorry to hear about your experience and understand how frustrating this has been. Please rest assured that our upper management team has already reached out to assist you directly and help resolve your refund issue as quickly as possible. – The Chamelo Team UPDATE 11/12/2025: Hi again Branden! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team
Yasha P.
Aug 31, 2025
This company is a complete fraud
This company is a complete fraud! I placed an order online on June 6th, and they never delivered the product. After continuous follow-ups from my side, the only response I received was that the delivery was “delayed.” It has now been three months, and still nothing! I would never recommend this brand to anyone. They are totally dishonest and unreliable.
Response from ChameloSep 2, 2025
Hi Yasha, We understand your frustration, but we’d like to clarify that we are not a complete fraud. The order you placed on June 6th was a pre-order, and this was clearly indicated both on the product page and in the confirmation email we sent shortly after your purchase. Were you not aware that this item was a pre-order? Our upper management team will be reaching out to you within 24 hours to clarify your order status and assist you further. Thank you for your patience. – The Chamelo Team

ChameloReviews of chamelo.com

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ChameloReviews of chamelo.com

Chamelo reviews

Late delivery but fair company

So far I have a great experiance with…

Not even a week and got damaged

I ordered on 2nd July the dragon…

No type of update

Still not delivered

Chamelo is very untrustworthy

This company is a complete fraud

About Chamelo

About these reviews

More in Accessories

REDELUXE | Luxury Pre Owned Designer Handbags

Bisous Sunglasses

Peony & Mint

Philleywood

Chamelo reviews

Late delivery but fair company

So far I have a great experiance with…

Not even a week and got damaged

I ordered on 2nd July the dragon…

No type of update

Still not delivered

Chamelo is very untrustworthy

This company is a complete fraud