ChameloReviews of chamelo.com

Response from ChameloSep 23, 2025

Hi Javier We’re really sorry to hear about your experience. Did you happen to reach out to our team about this issue? All of our products come with a 1-year manufacturer’s warranty, which means you’re entitled to a replacement if something goes wrong. To make sure this is resolved quickly, our upper management will personally reach out to you and help sort this out. – The Chamelo Team UPDATE 11/18/2025: Hello Javier! Our upper management is attempting to get in touch with you. Please check your email inbox ASAP. Thank you. – The Chamelo Team

Response from ChameloSep 20, 2025

Hi Hadise, Thank you for sharing your experience! We’re happy to hear you’re enjoying the design and charging features of your sunglasses. We’re sorry to hear the fit feels a bit loose for you—we’ll be passing this feedback along to our product team as we continue improving our designs. Your input means a lot to us! – The Chamelo Team

Response from ChameloSep 20, 2025

Hi Canilive, Thank you so much for your kind words! 🌟 We’re thrilled to hear our team was able to assist you in time for your travels and that you’re happy with the service you received. Enjoy your new sunglasses and safe travels ahead—we truly appreciate your recommendation! – The Chamelo Team

Response from ChameloSep 19, 2025

Hi Luke, We’re sorry to hear that you’ve been having trouble with the durability of your glasses. Thank you for sharing this feedback—it helps us improve our designs for the future. Our upper management will be reaching out directly to assist you further and make sure you’re taken care of. – The Chamelo Team UPDATE 11/12/2025: Hi Luke! Our support team is attempting to get in touch with you to help you resolve this issue. Please check your email inbox. – The Chamelo Team

Response from ChameloSep 19, 2025

Hi Gerardo, We’re very sorry to hear that you had a problem with your glasses. We can see that you filled out the form for a warranty claim, but our records show that you didn’t contact our support team back with confirmation as instructed—this is why you never received a reply. To make sure this gets resolved, our upper management will now be reaching out directly to assist you further until your warranty claim is completed. – The Chamelo Team UPDATE 11/12/2025: Hi again Gerardo! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team

Response from ChameloSep 19, 2025

Hi Noora, Thank you for the wonderful review! We’re so glad to hear the wait was worth it and that your family and friends are just as amazed as you are. It means a lot to know you find your new sunglasses unique and recommend them to your loved ones. We truly appreciate your support! – The Chamelo Team

Response from ChameloSep 18, 2025

Hi Mikey, We’re very sorry for the frustration you’ve experienced. To clarify, refunds can take up to 14 business days to fully process, and we’ll follow up on this to ensure yours is properly completed. Our upper management will also be reaching out directly to clear up any confusion and assist you further. Thank you for bringing this to our attention—we’ll do our best to make things right. – The Chamelo Team UPDATE 11/12/2025: Hi again Mikey! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team

Response from ChameloSep 17, 2025

Hi Jason, We’re very sorry to inform you that the item you purchased went out of stock shortly after your order was placed, which caused the delay. We completely understand how frustrating it is not to receive clear updates. Our upper management will be reaching out directly to clarify your order status and assist you further. Thank you for your patience as we work to make this right. – The Chamelo Team UPDATE 11/12/2025: Hi again Jason! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team