ChameloReviews of chamelo.com

I have tried contacting this company for a week trying to get a replacement pair for my faulty product, it seems like they are trying to wait for the 30 days to pass so my window closes for a replacement pair. Please contact me back so I can change my review. Update: I have received contact back and have responded for the next step. Thank you Update 8/26: I have received my replacement pair with no charge and will be sending out the faulty pair. Thank you for attending to the matter at hand, I will be updating my review!

Rocky start but they came through. They do not have the staff to keep up with the quantity of orders receiving which still needs to be fixed by them. However after a month they finally got my order shipped. They expressed shipped 2 day air to try and make up for the lost time as well as offer me a more than generous discount in refund to my purchase. I actually felt bad with how much they were discounting. The lack of communication was very frustrating but all in all they made it right and tried their best to fix the situation. I won’t lie I definitely could have been easier on them looking back on everything now but I would give this company a chance. Don’t go in thinking you’ll get the sunglasses in a week but I’ve only had mine for a day now and the only time i took them off was to sleep lol. Originally gave them 1 star after everything they have done I would say 4 stars. If you think I’m now being generous call it a 3 but they have made up for their mistakes in my mind.

One of the best experiences I have from a customer support and amazing product they help me through all.

Was very responsive and was able to accommodate my needs. The music shield glasses are great!!

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