ChameloReviews of chamelo.com

Response from ChameloNov 21, 2025

Hi Maysa, Thank you so much for sharing this fantastic feedback with us. We’re truly glad to hear that you’re enjoying the convenience and innovation of our glasses — especially while driving, where that instant tint change really makes a difference. We also appreciate your kind words about our service. Hearing that we’ve been a “pleasant surprise” genuinely means a lot to our team. Thank you again for the support and the best wishes — we’re sending the same right back to you! – The Chamelo Team

Response from ChameloNov 19, 2025

Hi Kimberly, Thank you so much for the amazing feedback! We’re thrilled to hear you’re loving the music-and-shades combo — it means a lot to us to know it’s been a gamechanger for you. If there’s ever anything we can help with, we’re always here. – The Chamelo Team

Response from ChameloNov 19, 2025

Hi Ji, We’re truly sorry for the repeated negative experiences you’ve had — you’ve given us multiple chances, and we recognize that we’ve let you down this time. The delays, shifting restock dates, and unmet expectations are unacceptable, especially when this order was intended as a gift. You deserve clear communication and reliability, and we deeply apologize for falling short. To ensure this is properly addressed, our upper management team will reach out directly to assist you further and help find the best possible resolution. Thank you for your patience, and for giving us the opportunity to make things right. – The Chamelo Team

Response from ChameloNov 18, 2025

Hi Iryna, Thank you so much for sharing your experience with us! We’re thrilled to hear that you love the design of the glasses, and we truly appreciate your kind words about our support team. Knowing that our team was able to assist you means a lot to us. If there’s anything else you ever need, we’re always here to help. – The Chamelo Team

Response from ChameloNov 14, 2025

Hi Ismael, We’re very sorry to hear about the trouble you’ve experienced with multiple pairs — that’s certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience. Our upper management team will be reaching out to you directly to get things sorted and ensure this is properly resolved. Thank you for bringing this to our attention. – The Chamelo Team

Response from ChameloNov 14, 2025

Hi Gerardo, We’re very sorry to hear about your experience — especially with the glasses breaking so quickly and the delays you encountered during the warranty process. That’s not the level of quality or service we want for our customers, and we sincerely apologize. Our upper management team will be reaching out to you directly to get things sorted and ensure your concerns are properly addressed. Thank you for bringing this to our attention. – The Chamelo Team UPDATE 2/19/2026: Hi again Gerardo! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team

Response from ChameloNov 14, 2025

Hi Chris, We’re truly sorry to hear about your experience — the delays you described and the issues with your sunglasses are not the standard we aim to deliver. We understand how frustrating this has been, and we sincerely apologize. Our upper management team will be reaching out to you directly to get things sorted and ensure your concerns are fully addressed. Thank you for bringing this to our attention. – The Chamelo Team

Response from ChameloNov 13, 2025

Hi Abdikariin, We’re very sorry to hear about your experience and completely understand your frustration. While we want to assure you that our website isn’t a scam, we sincerely apologize that your refund has taken longer than usual to process. Our upper management team will be reaching out to you directly to assist further and ensure this is resolved as quickly as possible. Thank you for your patience and for bringing this to our attention. – The Chamelo Team UPDATE 12/23/2025: Hi again Abdikariin! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!