ChameloReviews of chamelo.com

Response from ChameloNov 29, 2025

Hi Brad, Thank you so much for your kind message. We’re really glad to hear that our team was able to resolve the issue quickly and that you had a positive experience with our support. We truly appreciate your patience and understanding throughout the process, and we’re grateful for the opportunity to make things right. It means a lot to us that you’re considering Chamelo again in the future — we’ll make sure your next experience is just as smooth. If there’s ever anything you need, we’re always here to help. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Mariami, Thank you so much for the love — your message truly made our day. Knowing that you own four pairs and cherish each one means the world to us. We pour so much passion into creating pieces that feel unique, expressive, and unapologetically you, so hearing that our designs resonate this deeply is incredibly rewarding. We’re grateful to have you as part of the Chamelo family, and we’ll keep working hard to bring you fresh, creative styles you’ll be proud to wear. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Wim, Thank you so much for the wonderful feedback! We’re thrilled to hear that you’re loving your glasses and getting so many compliments — that always makes our day. And we truly appreciate you highlighting Aira’s service. She’s incredibly dedicated to taking care of our customers, and we’ll make sure she sees your kind words. We’re excited that you’re considering the Aura in White next — it’s a beautiful choice. If you ever need help with your next order, we’re here for you anytime. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Marcus, We’re very sorry to hear about the frustrating shopping experience — that’s never what we want for our customers, especially when the item is meant to be a gift. The good news is that your order was already shipped yesterday. Our upper management will be reaching out to you directly to clarify the details and guide you through everything until full resolution. Thank you for your patience, and we’re here to make this right. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Pauline, We’re very sorry to hear about the delay with your orders and the inconvenience this has caused, especially with your travel plans and the time-sensitive nature of the gifts. Our upper management will be reaching out to you directly to make things right and assist with your orders as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to resolve it. – The Chamelo Team UPDATE 2/19/2026: Hi again Pauline! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you! – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Erica, We’re very sorry to hear about your experience with the product and the issues you encountered when trying to return it. This is not the impression we want to leave. Our upper management will be reaching out to you directly to make things right. To help us move quickly, please respond to Trustpilot’s request for more information so we can locate your order number and contact details. We appreciate your patience and the chance to resolve this properly. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi Kris, Thank you for such a thoughtful and detailed review. We’re really happy to hear that the glasses have been a game changer for your cycling sessions—especially being able to connect directly to your Garmin watch. It’s great to know the fit, lightweight design, adjustable tint, and battery life are all working well for you. We also appreciate your feedback about the bass. Insights like this help us improve future versions, and we’ll be sure to share it with our product team. Thank you again for the recommendation and for being part of our community. – The Chamelo Team

Response from ChameloNov 26, 2025

Hi YC Fan, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that you’re enjoying your Music Shield, especially for running—and it’s great to know the audio clarity exceeded your expectations. Feedback like yours genuinely motivates our team. If you ever need anything or have questions down the road, we’re here to help. – The Chamelo Team