Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Mo
Jun 2, 2023
Cerebral really helped me when I was in…
Cerebral really helped me when I was in a tight spot looking for a psychiatrist. They always make sure I don’t run out of my medication and my psychiatrist constantly recommends things to help me move forward with therapy and my mental health journey
Response from CerebralJun 2, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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A.Neher
Jun 2, 2023
very easy-to-use
It's a very easy-to-use and helpful platform. Everyone I've interacted with at Cerebral has been wonderful!
Response from CerebralJun 2, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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Susan
Jun 1, 2023
Cerebral therapy
Cerebral has taken a very personal approach to my mental health This has helped me greatly. My therapist is 150% on board with my therapy. She is so awesome and I credit her to the way that I am proceeding
Response from CerebralJun 2, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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sei Y.
Jun 1, 2023
Within a year Ms.Medeesa helped me from…
Within a year Ms.Medeesa helped me from bad thoughts and learn how to move forward positively. The team had always reached out to me and my other half to make sure I was safe.
Response from CerebralJun 5, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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Michelle
Jun 1, 2023
Canceled 05/2022 and the still keep…
Canceled 05/2022 and the still keep billing me !! Don’t bother as this is a ripoff. Company has been being investigated for over a year now. It was even on the national news !
Response from CerebralJun 5, 2023
Thank you for taking the time to share your feedback. We apologize for any difficulties you may have experienced when using our platform. We would like to learn more about your experience and see if there is anything we can do to help. If you are interested, please reach out to us at [email protected] directly for further specialized assistance. We look forward to hearing from you.
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Resurrection P.
May 30, 2023
Really helpful and nice
Mrs. Hammer was a really nice person and helped me get started in the direction I needed to go.
Response from CerebralJun 5, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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Sara S.
May 30, 2023
I Would recommend Cerebral
It’s been two months and my prescriber is really understanding about how I feel, always looking forward to my improvement and the best is to be able to schedule an appointment with her during the weekends, nights or holidays
Response from CerebralJun 5, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
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customer
May 29, 2023
They charge you as a "subscription…
They charge you as a "subscription based service". They are legit only out for your cash and will not refund it even if no services were used and you cancelled very shortly after the charge.
Response from CerebralJun 5, 2023
Thank you for taking the time to share your feedback. We apologize for any difficulties you may have experienced when using our platform. We would like to learn more about your experience and see if there is anything we can do to help. If you are interested, please reach out to us at [email protected] directly for further specialized assistance. We look forward to hearing from you.
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