Shannon C.
I love Kendall she is so nice and very…
I love Kendall she is so nice and very very helpful

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Shannon C.
I love Kendall she is so nice and very very helpful
Mare Neff B.
Excellent!!
Celia M.
I love Cerebral. The provider and the care counselor are amazing.
Dom
Couldn’t be happier and more grateful for the care and empathy I received today, along with the explanation of medicine and treatment for my own knowledge. A++++
customer
They are on top of any potential issues. Now they have an app an coordination team too!! Nice
Alex
I love that they don’t just throw pills at you and rush you out the door like the psychiatrist I had in the past. The prescribing person I met with really seem to go in depth and care about how I’m doing and how I can use non-medication stuff as well as medication to really attack my mental health issues from all angles. Then, on top of that, the counselor I was matched with gave me some great grounding exercises to do when I’m really having a hard time. It feels like homework but instead of a grade I get to stop being stressed haha
RAVEN
I am a big fan of this service so far. I will say the frustrating thing is having new care managers without warning (my original therapist was not the one that I have the next month), but the service all in all is great. They listen, it’s easy to reschedule and communicate. They send out proper medication doses and follow up. Anyone who needs some mood stabilization would benefit.
Srna L.
I was very satisfied with the therapist... the initial assessment and starting the service is pretty easy. This is important because many people dread seeking help because of the state they are in, therefore easy access is important. For the first time I got medication (delivered) that I noticed made a difference. If you have any questions or issues, the customer support is helpful and responsive. Only thing I would change is make the sessions little longer ( 55 mins) but I know thats the regular length of sessions and you can always reach out to your therapist through chat. I had to pause my service for a bit but will definitely be back soon.
Response from CerebralJan 13, 2021
Hi Srna, this is Maddie with Cerebral. I wanted to thank you for taking the time to share your experience and concerns with us. Our intent is to provide a great standard of care to each individual and we want to address any experiences with our service that have been less-than excellent. I’m glad to hear that you connected with your therapist. However, we understand that the availability of appointments and a strong connection during visits is of the utmost importance. We would still greatly appreciate the chance to help mend this situation. You can call us any day of the week at 415-403-2156 or you can email us directly at [email protected]. Feel free to request me by name; I want to be sure that you feel heard and am happy to be your direct point of contact until we resolve this issue. Hope to hear from you soon.