CerebralReviews of cerebral.com

Response from CerebralMar 16, 2021

Hi Traci, I want to thank you for taking the time to reach out to us about these concerns. This certainly isn't the high standard we expect from our providers, and I apologize if you have faced any difficulty utilizing our services. I would like to take the opportunity to learn more about your experience and see how I may be able to assist. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I hope we are able to speak soon and resolve some of these issues. Kindly, Molly V. Cerebral Coordinator

Response from CerebralMar 15, 2021

Hello Tiffany, First, I wanted to thank you for taking the time to share your experience with us. It is disappointing to hear that you received less than satisfactory care. Your feedback is valuable as we continue to improve our services. The medications we are able to provide can vary by state due to tele-health laws. I apologize if this caused any confusion. Second, I would appreciate the opportunity to talk with you about your experience and learn a bit more. I understand these experiences may have affected your trust in Cerebral, and I would like to do what I can to fix this. Please contact me at (415)403-2156 or [email protected] and ask for me directly. I look forward to assisting you in any way I can. Warm regards, Molly V. Cerebral Coordinator

Response from CerebralMar 15, 2021

Hi Alexa, I appreciate you taking the time to share your feedback with us. It is valuable for us as we continue to improve our services. I apologize if you faced difficulty using out system and services. It is disappointing to hear that you received less-than-satisfactory services. I would like to take some time to repair your trust in Cerebral, as well as see how I can be of assistance. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I look forward to hearing from you! Kindly, Molly V. Cerebral Coordinator.