CerebralReviews of cerebral.com

Response from CerebralSep 4, 2024

Hello Latoya, Thank you for taking the time to leave such a positive review of Cerebral! We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a positive experience. It is incredibly rewarding to know that our efforts have made a positive impact for you. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your review. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral

Response from CerebralSep 3, 2024

Hello Tracy, Thank you for your wonderful feedback about Cerebral! We're delighted to hear about your positive experience, as our team is dedicated to providing exceptional care and service. Your kind words inspire us to continually raise our standards. As a token of our appreciation, we would like to introduce you to our referral program. By inviting your friends and family to join Cerebral, they can enjoy the same high-quality service you experienced. You can find more details about our referral program here: https://cerebral.com/refer/ Thank you once again for your support. If you have any questions or need further assistance, please don’t hesitate to contact us. We're here to help. Warm regards, Customer Engagement Team Cerebral

Response from CerebralSep 3, 2024

Hello , Thank you for taking the time to express your concerns about your recent experience with your clinician/care team. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. Your feedback is invaluable, and we are committed to understanding your perspective better. To help us address this issue effectively, please email us at [email protected] so we can work with you to make this right. We are committed to resolving this matter and demonstrating the high standard of care you deserve in all of your interactions with our team. Warm regards, Customer Engagement Team, Cerebral

Response from CerebralSep 3, 2024

Hello, Thank you so much for your wonderful feedback about Cerebral and your prescriber! We're thrilled to hear that you had a positive experience, as our team is dedicated to delivering top-notch care and service. Your support drives us to maintain and elevate our standards. To show our appreciation, we would like to invite you to participate in our referral program. By sharing your experience with friends and family, you can help them benefit from the same excellent service you've enjoyed. Learn more about our referral program here: https://cerebral.com/refer/. Once again, thank you for your kind words. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help. Warm regards, Customer Engagement Team Cerebral

Response from CerebralAug 28, 2024

Hello William, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with our therapist , as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

Response from CerebralAug 28, 2024

Hello, Thank you for taking the time to leave such a positive review of Cerebral! We are delighted to hear about your experience with your therapist and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a positive experience. It is incredibly rewarding to know that our efforts have made a positive impact for you. Your feedback serves as a great motivation for us to continue striving for excellence. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral

Response from CerebralAug 23, 2024

Hello Mal, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us and Kourtney, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

Response from CerebralAug 21, 2024

Hello Brandon, Thank you for taking the time to express your concerns about your recent experience with your clinician and care team. We sincerely apologize that your encounter fell short of the high standards we strive to maintain.Regarding Cerebral’s current plan offerings, Cerebral currently offers three plan types: Medication - $95/month, Therapy - $295/month and Medication + Therapy - $365/month (save $30/mo). More information on these plan types and accepted insurances can be located on our website at https://cerebral.com/. Your feedback is invaluable, and we are committed to understanding your perspective better. To help us address this issue effectively, please email us at [email protected] so we can work with you to make this right. We are committed to resolving this matter and demonstrating the high standard of care you deserve in all of your interactions with our team. Warm regards, Customer Engagement Team, Cerebral