CerebralReviews of cerebral.com

I love cerebral. My doctor is amazing. She is so nice and really listens to me and helps come up with a game plan that works for me. I would recommend this app for anyone, even if you just want someone to talk to occasionally. This is an amazing app and so affordable.

Cerebral is a fantastic service. When you first sign up, they let you read several therapist profiles and pick who you'd like to talk to. I picked someone I felt would relate to me and be understanding and would have the ability to really help me. I was 100% right in my pick, I've been talking with the same therapist for over a year now and she's significantly changed my life with her insight and guidance. They are also great about helping you find the right medication. At every appointment they ask how your medication is working and if there's a medication that isn't working for you they'll help you find one that will. They also try really hard to work with you financially. I don't have insurance so I pay everything out of pocket and when I had to change jobs unexpectedly they lowered the price of their service for me for a couple months so I could afford to keep up with my therapy while I transitioned to a new job. Their customer service members are as kind and compassionate as their therapists are. I recommend Cerebral to everyone I know, they truly changed my life.

Great care, convenient and affordable. For $80/month you can talk to your therapist and prescriber as much as you want via chat, video chat, phone, or email and the price includes meds. My prescriber was a nurse practitioner, Desiree Hilborn, and she was awesome. Knowledgeable, thorough, and great bedside manner. She helped me out with my depression and anxiety meds and she was super nice.

Ever since getting switched to ms. Nesbitt, crnp. The whole experience has been a nightmare. I am in withdrawal from Zoloft because nobody can get a hold of her to send my prescription to my pharmacy. I have been in contact with the care team for over a week with no results. There is no phone number to contact anyone, just text and wait. And nothing gets resolved. Biggest joke and waste of money. $85 to talk for 3 minutes on video chat with some quack of a doctor who doesn't even know about the medications and then to go into withdrawal because she can't send them to the right pharmacy. Will never use or recommend to anyone again.

IMPORTANT: cerebral exploits the mental health crisis during the pandemic era. they saw an opportunity, and is squeezing the lives of people in crisis, or pushing us further into crisis. yaaay, another one for the news cycle. one, the surface - they did not offer a full refund when i received 0 care or appointments the first month. does that make sense any sense to you? they gave me a DISCOUNT for the second month instead. i paid full price for nothing, and then an insult to injury. i was in mental health CRISIS and could afford nothing and see nobody as this is the most affordable thing out there - they said it takes a week or two to see a “prescriber”. NOT a psychiatrist. NOT an adequately experienced mental health professional. a “prescriber” - general physicians who ask yes or no questions and slap a dangerous drug on you. my prescriber, Rachael, spoke to me for a grand total of 7 minutes before giving me adderall same-day. i WAITED and PAID for 2 months of a pretty little app logo on my phone growing dusty for a 7 minute appointment. this company is king of false advertisement. two, deeper - they AGGRESSIVELY target their ads to low income mentally unwell women who are trying to better themselves on youth platforms like tiktok. i am in that demographic - this company & their business practice chewed me up, spit me out, stomped on me, and literally, LITERALLY, drove me insane. three, deeper - insurance coverage. i was boxed into a corner to get insurance because they kept siphoning what little money i had. as i tried to apply it, i was told the phone app doesn’t work. guess what - the browser version doesn’t work either! if you have depression, anxiety, or adhd —this sends one spinning. four - MY EXPERIENCE. my privacy is extremely important to me. BUT - i never, ever, ever want other cute suffering ladies to go what i went through. EVER. and it’s BUILT into the system. i believed i might have ADHD. the prescriber agreed. she spent 7 minutes with me before giving me adderall XR 10mg. the starter is actually 5mg. she didn’t know anything about me or care to ask - i have a SCHIZOPHRENIC brother. i was diagnosed with ANXIETY AND DEPRESSION at 13 years old. she didn’t bother knowing all of my medical history — only my current ongoing medications. if they did - they would have known i’ve had a three-day psychotic break from bupropion/wellbutrin. this medicine was prescribed to me for adhd symptoms but my physician wasn’t certain the cause - just to get off of it ASAP. she prescribed adderall anyway. adderall sent me towards a 3 week psychotic break. did my ”prescriber” care that stimulants can trigger my generalized anxiety disorder into a straight out-of-body break? i genuinely, viscerally, unequivocally, believed i had 9 miscarriages, was raped, and trapped in a shed to be slowly eaten by cannibals. and guess what? my feelings are VALID. so it might as well have been true. but here’s the technical fall out: i could not WORK. i could not pay my BILLS. but worst of all…believe it or not cerebral, money isn’t everything…i blacked out for an entire week of my life. i have no idea how i ended up at a relatives house. i had no idea how long i was in a coma for. i was shocked when they told me i was screaming and writhing and impossible for an ENTIRE WEEK, before being sent to the hospital. for most people, ones FAMILY are NOT crisis care/health care professionals. when i went to the hospital - which i could NOT AFFORD - it was a low-income area and chronically understaffed and undertrained. i was given trainees every step of the way. the local government is a separate issue - its CEREBRALS LEADERSHIP that cannot seem to look at the state of American health care as it is. EVERY LOCAL GOVERNMENT is at risk to cover the fall out from this bastardized attempt at service. knowing i had 7 minutes and 2 months to wait for it - knowing they stack 30 patients back-to-back - i understand this business & all telehealth businesses that have this model are like, totally, um, twirls hair, BLIGHTS on society. this is NOT worth a nice vacation or car. it is NOT worth your retirement savings. it is creating MASS suffering. i never thought anything like this would happen to me - i am a cute lil artsy girl who lives very straight edge lifestyle - but it did. you had the power to do good, and you abused it and abused it and continue to abuse it some more. congrats. good job. if you are a lower-end worker: please quit. if you are a middle-manager: please walk away from any promises of growth or wealth in your career. if you are in leadership or an investor: i curse all your vacations, free-time, and pursuit of a comfortable life. money, tithe, non-profit charities, donations to strangers, mere words cannot and WILL NOT redeem this onslaught of pain to people like me, my family, my local community, & local gov.

This has been a great and noticeable experience. I can feel and see improvement with the helpful tools provided to me. Thank you so very much.

Cerebral has been such a great investment for my mental health. My care coordinator and prescriber have been supportive and responsive to my needs.

I am so happy to have a regular therapist who I can rely on! Daisy is incredible. It is so nice that she refers back to our previous session -- makes me feel that she really does care! It is nice to get information about topics we discuss -- she provides great resources that really help. Whenever I have a question, I like having the portal to ask a quick question and get a response in 24 hours. I don't have to sit in a waiting room in an office anymore.