Sharday P.
My visit was easy to get on an very…helpful I enjoyed it
My visit was easy to get on an very convenient. My provider was very nice and helpful an I could tell she cared. This is a very nice platform.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Sharday P.
My visit was easy to get on an very convenient. My provider was very nice and helpful an I could tell she cared. This is a very nice platform.
Ellen F.
Cerebral has been great help and has made me more self aware. I’ve continued to develop many coping skills and always feel secure while speaking to a care team member or provider
Vanessa C.
Cerebral is trash. The only good thing is its accessible. The providers quit and you have to do another intake. They dont have accurate scheduling so youll schedule something and then no one shows up. They lock you out of scheduling for a week at a time so youre unable to get your meds.
Response from CerebralApr 12, 2022
Hello Vanessa, thank you for taking the time to share this feedback. I am sorry to hear that you did not receive satisfactory services and for any distress this may have caused you personally. I can understand how this would be a frustrating experience, and I would like to see if there is anything I can do to help. Please feel free to email [email protected] or respond to TrustPilot's request for more information so that we may reach out to you. If there is anything I can do to help repair the situation, I am happy to assist. Kind regards, Stefanie Cerebral Coordinator
New England S.
I was in a position that I needed help. Anywhere I tried to call was either not accepting new patients or didn’t have anyone for me to talk to. I saw an add for Cerebral online and figured it wouldn’t hurt to try it. I’m incredibly thankful that I made this choice. The person I was matched up with has now been my go to person for all my mental health. I’ve been on Cerebral for 8 months. I’ve had many ups and downs and I always knew I had someone to talk to if and when I needed. I’ve recommended Cerebral to my PCP for their patients, mentioned it to friends and family, and have suggested to people I don’t even know in a nice and professional DM should they be asking for an outlet or help. I cannot recommend Cerebral enough. I’m thankful for this app and what it has allowed for me to process for my mental health. Don’t be stupid and think You’ll find something locally, take my advice, download the app, and make sure you go in with a clear mind and try something that can help you tremendously.
Evan
I wish I could give zero stars because this company does not deserve any. I met with a prescriber, kellie, and she told me she’d have to contact a third party to fulfill my request to be prescribed adderall. The meeting ended. I waited almost a week with ZERO follow up. I wanted to schedule a meeting with her but her next appointment is November. And you can’t just pick a new provider. You have to email them to request one. They don’t answer for days. I’ve been back and forth with emails since then trying to a. Get my prescription and b. Get a new provider. They take multiple days to reply so they can try to milk your subscription. DO NOT USE
Response from CerebralApr 12, 2022
Hi Evan, thank you for writing in. Our intent is to support individuals along their mental health journey, and I'm sorry to hear that you have been experiencing these recent challenges. We understand the importance of getting medications that work for you and getting them on time. I'd like to take this opportunity to step in and see if there's anything I may be able to do to assist here. You can email us directly at [email protected] or feel free to respond to TrustPilot's request for more information and we'll be sure to follow up with you. We look forward to connecting with you soon. All the best, Stefanie Cerebral Coordinator
William
I have had no issues so far. My counselor is wonderful and really helps me set and achieve my goals. We have worked through my anxiety, depression, ADHD symptoms well enough that I no longer need medication. She is always accommodating and has helped me through some really tough situations. My entire care team has been wonderful.
Brandi M.
Amazing once you find a provider who clicks with you your off to a good start
Crystal J.
Safira was so sweet and patient. She was extremely helpful, understanding and I did not feel uncomfortable with her at any time!