CerebralReviews of cerebral.com

I did not sign up for this. Somehow my email and credit card number were used against my knowledge and were used to sign up for this. My credit card has been charged TWICE and I've contacted customer support only to be called a liar by their representative. They claim I sent them selfies, copies of my ID and insurance cards, and medication samples when I did NO such thing. I wouldn't send any company I had no knowledge of SAMPLES or identification. I am currently speaking with my attorney about how to proceed in regards to this fraud since I can't get any resolution from the company. Don't waste your time. Don't waste your money. Even if I didn't sign up for their service, you'd think they'd want to treat a potential customer with at least some respect but that hasn't been the case. I don't see why they'd treat someone who has already given them money willingly any better.

I'm a very proud person and seeking help isn't easy for me. The last time I needed help the doctor didn't want to listen to anything I had to say. So far with Cerebral I've been asked the right questions, and I've been heard. Thanks Cerebral.

I’ve went to several places before cerebral and none of them treated me nowhere near close to as good as cerebral has treated me. They actually care for you! They’re the friend you need to get you on the right path.

Hi! Glad to help. Thank you for helping me along with this journey. I am very private with my thoughts. Call me old fashion. Lol I am not one to be in touch with the convenience of technology as well. I put my trust in you and you have only been kind to me.

Ease of accessibility, kind providers, and a responsive support team are all reasons I’d like to give cerebral 5 stars. I struggled with getting regular appointments through my insurance, and the people I worked with were not a quality match. With Cerebral, I feel as though I was able to choose providers that matched my individual needs, even for things like race and long term goals out of seeing someone. I have only had my initial appointment but I am more than pleased with the quality of care so far and anticipate I will continue with treatment as it stands.

The lady that helped me was amazing. I had never had an online appointment and didn’t know what to expect. She made me feel at ease. I am completely happy with our interaction and would highly suggest this to anyone.

Cerebral has been great. I live in a rural area without many mental health resources and Cerebral made it possible for me to get my first appointment within a week of starting. My counselor is fantastic and so is my prescriber. I get my prescription sent to my local pharmacy just like any other doctor. If it weren’t for Cerebral I would still be on a 6-month long waitlist for local mental health help.

If I could describe this company in two words, it is MONEY HUNGRY. I have never once had an appointment and canceled my account about a month ago. Even though you do not use your subscription, they will absolutely not give you a full refund. I just got charged again and I do not understand why. Their customer service and values as a company are terrible. You can never get anybody to speak to you on the phone and will try to get you to sort things out via e-mail. Do not waste your time signing up for Cerebral.