Ryan J.
The therapist was very kind and…
The therapist was very kind and listened, I look forward to getting the help I want from him.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Ryan J.
The therapist was very kind and listened, I look forward to getting the help I want from him.
ND R.
I wish I would have found Cerebral sooner! It's made a huge difference. There's are too many great things to say i wish there was more room. Please do yourself right by using Cerebral. Take care
Mary
The prescriber was very thorough when explaining how everything works and who everyone on my team was and what they’re there for. She thoroughly listened to all my concerns I had and made sure not to put me on the same medications I was already using that didn’t help. I had a wonderful experience and I can’t wait to reach my goals with my team!
JohnPaul K.
I signed up nearly a month ago and no therapist appointments were available. After reaching out to support I was given an appointment for several weeks later, which the therapist cancelled via e-mail a few hours before. I have requested a refund several times and am not expecting this terrible company to give it to me. Beware also that cancellation is not simple, and I still can’t tell if I’m canceled or if they’re going to charge me when my month is up.
Response from CerebralApr 14, 2022
Hi JohnPaul, I am sorry to hear that you had trouble scheduling your care appointments with us. I can definitely understand how this would be frustrating and would be glad to work with you to help resolve this. Please take a moment to reach out to us at [email protected]. Looking forward to hearing from you. Kind regards, Stefanie Cerebral Coordinator
Keri M.
Amazing physicians that are caring and easy to talk to.
Hayley A.
My provider was awesome! Cerebral is a great program, I don't ever write reviews, but I want people to know that this site is worth it!! A+
OH
I was very excited to start working with cerebral- it seemed like a convenient way to manage my anxiety and adhd. I met my care counselor, who is lovely, and my prescriber, who is observant, open-minded, and responsive. The problem is that my care coordinator acts as a gatekeeper, can’t manage to coordinate with my prescriber whether prior approval was correctly given to my pharmacy, and doesn’t seem to understand that waiting a month between a refill request and obtaining the refill is excruciatingly disruptive to managing my symptoms. Since that time my refill requests and appointments are out of tandem and she refuses to accept (or to confirm) that my prescriber asked me to message her when I need a refill since we spoke LAST WEEK. I’ve also emailed to see about switching care coordinators but all I got was a canned response that, “we don’t guarantee you a prescription.” Which is a bizarre response considering that that is not the issue. Update 4/37/22: I responded to Cerebral’s request for more info (below) but never heard from them. They’re less responsive than they pretend to be.
Response from CerebralApr 14, 2022
Hi there, thanks for taking the time to write in and bring this to our attention. I can certainly understand how medication delays can be concerning, and I'd like to take a closer look into this to see how we may be able to better support you here. Please take a moment to respond to TrustPilot's request for more information and we'll be sure to reach out to you, or you can contact us directly at [email protected]. Kind regards, Stefanie Cerebral Coordinator
Alice
Great source for mental health medications and care! App is a little glitchy but has been slowly working out the bugs. Overall I love it!