Char F.
My experience with my Doctor and Care…
My experience with my Doctor and Care Counselor have been excellent. They both seem generally interested in helping me address my mental health in a positive way and without judgement!

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Char F.
My experience with my Doctor and Care Counselor have been excellent. They both seem generally interested in helping me address my mental health in a positive way and without judgement!
Amanda H.
Cerebral has saved my life. They are all kind, Helpful and selfless. No matter who I’ve talked to, their main focus is on me and whatever I need. I highly recommend Cerebral and think no one should hesitate to sign up.
Kelly H.
It took a while to get where I needed to go I kept getting run around being starting over a log in and do this med today and then back around 4 and then different rates on the counseling was not real happy about it
Response from CerebralMay 3, 2022
Thank you for taking the time to share your feedback and experience with us. We are sorry to hear that you have faced difficulty with the service. If you are needing support here, please don't hesitate to reach out to us at [email protected] or 415-403-2156. All the best, Cerebral Team
Brenda Feight A.
The whole experience was very comforting I felt it was very easy to talk to my provider and I would recommend it to anyone it was a really good experience
James L.
Excellent!!!!!!!!
Sue
I specifically wrote in my notes that I needed one certain medication. As soon as she got on she told me she doesn't prescribe it. So as far as I'm concerned that was a waste of my time. I told her I didn't want any othee medications, she was so insistent that I finally just let her prescribe something for me. But I never picked it up. Kind of a waste of time. She also told me the medication she did prescribe me only had a side effect of being drowsy. When I looked it up online the side effects were worse than my actual problems and would have been a nightmare if I actually took it.
Response from CerebralMay 3, 2022
Thank you for taking the time to share your feedback. We are disappointed that you did not receive the support you were looking for through Cerebral. If you are needing support here, please reach out to your coordinator or by emailing [email protected]. All the best, Cerebral Team
Kate
I felt heard and understood. No judgment and right to the point.
Heather B.
I like how everyone is helpful and very quick to respond. With my schedule and anxiety issues, this is the amazing. I love how my providers seem so genuine and make sure that I am taken care of.