Stephani B.
I feel so listened to by the therapist…
I feel so listened to by the therapist and prescriber I have. They listen to all my concerns and goals and they're helping me make plans to accomplish them :)

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Stephani B.
I feel so listened to by the therapist and prescriber I have. They listen to all my concerns and goals and they're helping me make plans to accomplish them :)
Gee J.
I was assessed by Monique. She did not have a warm personality with an entitlement aura. She wanted to know about my past to get a better assessment and after 45 mins she then informed me that i do not have ADHD base on one reason and that was a change of lifestyle which she concluded that I Just needed medication adjustment. My meds are for depression and anxiety and i am stabled in that area. I need help with my attention span and per Monique, ADHD was not something I have. I informed her that I need a better reasoning on why she feels that I don't need it base on information i provided her and the only thing she can think of after she said ummmm 5 times was that I became a mom and the stressors was too much and i need to have my meds adjusted. My kids are fully grown lady and you literally took the topic out of the equation! I then challenged her to give that report to my doctor as my doctor was the one concerned that i might have an onset adult ADHD. She dismissed every information i provided her regarding my ADHD and jumped into what she felt was the most significant reason why i don't have it and that was the life change which is 20 years ago. Now she is requesting for me to get my meds adjusted when I was clearly STABLE! I need my money back and this site is not something you could trust. I feel like Monique was there for the money to get her Botox done and pretend to help patients when she is not credential for this position.
Response from CerebralMay 6, 2022
Thank you for taking the time to share your feedback with us. We are disappointed to see that you were not satisfied by the services with Cerebral and did not receive the care you were looking for. If you are still needing support here, please don't hesitate to reach out to us by emailing [email protected]. All the best, Cerebral Team
Taylor C.
It has been a really simple and easy process. I feel like the people I have interacted with genuinely just want to help people and that's not something you can get everywhere.
Nikki H.
I cannot believe that more people don't know about Cerebral. I have been struggling for YEARS and have finally found the help and care that I need and deserve. I couldn't recommend Cerebral enough!
Calvin R.
Wish my team would get back to me faster
Alisia R.
I went to cerebral after being let down a multitude of times by mental health professionals in my ADHD concerns. I've been judged, stigmatized, wait listed and actually abandoned in the middle of being treated after being prescribed (non stimulation, 3rd line anti-depressant that could help with adhd symptoms) medication that wasn't good for me. Got so bad I had to stop on my own after weeks of trying to reach out and no response. All this during a global pandemic where health care professionals were already overwhelmed. I couldn't have chose a better time to get checked for adhd "sarcasm".. I came across cerebral and decided to give it a shot. THE BAD I won't lie due to my own lack of knowledge and adovcating for myself, I stayed with my first presciber longer than I should of. My first presciber while extremely nice was too passive and seemed to really lean toward one medication that stopped working and was making feel really bad. Regardless of if I expressed trying something else it would end up with me seeing how I feel or another dose increase. They seemed to be afraid of prescribing stimulants (I can understand why with the stigma around it and it being a controll substance that is commonly abused).. unfortunately that fear didn't do much to help me and made me feel worse each time I took it. so I stopped taking the medication, and reached out to my team as a final try. I expressed my concerns,advocated for myself, and was paired with a new prescriber. THE GOOD My new prescriber listened to my needs, asked me deeper questions and isn't as passive when it comes to my treatment. They even check in on me outside of the video appointment. Now for my care counselor. I'm absolutely in love. My Care counselor is so so amazing and I feel like I've made strides with her since starting. She holds me accountable, teaches me new skills I can actually use and has been the most help I've ever had while talking to someone as a mental health professional/therapist. Like if I could just see her I'd be happy! I'll be so sad if she were to ever leave cerebral. Honestly if she does, I think I'd go too because she's the only reason that's worth staying on for. Overall my experience with cerebral started off rocky and bitter sweet. With a great care counselor and a questionable prescriber. After the switch it really balanced itself out and I couldn't be happier. Though I do have one annoyance is the constant switching of coordinators. I've probably had about 4-5 since starting. I'd like to have one that's consistent. Another thing I'd like to have is reviews for the care counselor, I have yet to have been able to write one for mine and I would like to give her praise for what she does individually. I was beginning to get apprehensive about cerebral due to some bad reviews but, I'm thinking now its definitely depends on location and the resource of doctors, NPs, psychiatrist, etc. They have for each area.
L D.
Surround yourself with kind human beings who care. Just knowing that your provider is there for you, to listen and help you heal is a true comfort. Do yourself a favor and help yourself. Get in touch with another human who cares.
Kristy S.
I have met with a Care Counselor and Prescriber. They have both been very friendly and helpful. I never felt judged by them and that was a concern I have had through my mental health journey.