Hannah R.
Good
Good, would recommend

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

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5,239 approved reviews, newest moderated first
Hannah R.
Good, would recommend
Nikki T.
I signed up for cerebral under the false impression it was $7 and that they accepted my insurance. After paying I was then told that they do not accept my insurance and I was charged $30. Their online customer service is not helpful at all and your emails are redirected to several other employees who tell you they will get back to you in the next few days. I never met with any of their healthcare professionals and tried to cancel an hour after signing up. They refused to give me a refund. I am very unhappy with how unprofessional they are. UPDATE: I reached out to the email provided by cerebral to try to resolve the situation and they have not responded. I will be reaching out to my state's attorney generals office and suggest the same for everyone.
Response from CerebralMay 6, 2022
Thank you for sharing your feedback with us! We are disappointed to see that you did not find the help you were looking for with Cerebral. We would be happy to support you here. Feel free to send us an email at [email protected]. All the best, Cerebral Team
Michael G.
A Team that is attentive to understanding my issues while working with me to provide the best plan or solution to achieve progress and improvements in my daily life routine!
David C.
Signed up earlier this morning. Met via tele this afternoon. I picked up my prescription this evening. All in all, great experience.
Amanda W.
Cerebral makes managing my mental health doable. It makes it easy to get the care that I need without having to jump through hoops. Cerebral understands the importance of integrated care with counseling and medication for dealing with a mental health diagnosis.
Lauren S.
For the first time ever, I feel understood and like there’s hope of improving my mental state. I’ve been anxious as long as I can remember. It’s every day and I feel like there’s hope of getting it under control. Crazy grateful for this app and all the folks involved in helping people live better lives.
Briana
I have been waiting and have been hesitant to receive help for the symptoms I have been experiencing. I was fearful of my symptoms being dismissed or over looked, as often times in the world they can be. During my initial meeting with the provider, I felt listened to and I felt genuine care. I finally opened up about everything I was dealing with, for years. The provider provided feedback on what was going on, asked questions and made me feel validated on my concerns. Honestly I tried not to get emotional, because to finally feel listened to, and knowing that what I was experiencing was something that I can receive help with and it was actually something, made me feel so much relief. Everyday I struggle in some part of my life because of ADHD and knowing what it is and that I can receive the help I need, means everything to me.
Bruce C.
Great welcoming first session.