CerebralReviews of cerebral.com

My care team last month fully did not do their jobs and that lead to me having a week long interruption with my medication. They don’t work Friday-Sunday and no one else at cerebral would help me and proceeded to gaslight me via email for days. They caused great harm to my mental health. Hopefully they fix this issue this month.

At my appointment with my counselor, I felt that she was empathic to my situation and she listened carefully to my story. It felt comfortable speaking with her and I felt a sense of validation regarding my issue. I am currently scheduling another appointment with Cerebral and I am very satisfied with my experience overall.

I have recently started with Cerebral and this is my first month but so far its going really well. I feel understood, respected, valued and really listened to. I feel like so far my needs and concerns are being taken into consideration to make a plan to help me with my mental wellbeing and healing. Everyone has also been respectful of my gender identity as well.

I am finally getting the help I need thanks to Cerebral! I have neglected my mental health for far too long and Cerebral has made it possible for me to get back on track. Every interaction I have had has been friendly and professional. I am so glad I found them.

I have extreme anxiety so the thought of going to a therapist terrifies me. Doing video chats aren’t much better but I finally convinced myself that I need help to take care of my mental health. Everyone I have spoken to so far have made the experience as easy, stress-free as possible. They are relatable and remind you in a non-condescending way that what you feel matters, and they are there for you whenever you need.

Yea had good talk with dena rose

Lyndsay Bingnear, My Nurse Practitioner Provider was Amazing! I am in Wilmington Delaware and it takes months to get an appointment...I was able to pick the day and time that fit my schedule....I saw her via telemedicine the very next week...She was Extremely Intelligent and Compassionate....Treating Me with the utmost respect and Professional care... Cerebral is My Specialist for Mental Health...Try it today, I guarantee it's the Best choice you've ever made! -Sean Maas, Wilmington DE

Most of these reviews are very clearly written by the business or someone being paid to. You’ll notice any review that uses language everyday people use is almost always the users first visit/experience. After nearly a year with cerebral, it has been nothing but headache after headache after headache. The staff has such a high rate of turnover that no one is ever trained properly and no one communicates with one another, expect them to know your medical and mental health needs? Forget it. You can also forget ever getting ahold of anyone when they inevitably screw up, and you are issued with a bill for absolutely nothing because nothing has been accomplished. I’ve been bounced around from care counselor and provider/prescriber 5 times in 7 months. They have no regard for your mental health either- if you’re in crisis? Oh well. Medication refill coming up and your provider can’t see you or rescheduled your appointment or better yet CANCELED your appointment causing a lapse in your mental health care and medication management? That sounds like a you problem. Here’s a bot to tell you how to use the app to make a new appt. Also not their problem if you take medication you that cannot miss a dose. Even though you show up, pay your fees, and schedule appropriately. Threaten legal action? Account magically vanishes. But you know what doesn’t vanish? The constant communication asking you to pay for charges that were unauthorized. But you can’t get anyone on the phone if there is a problem with your bill- these people do not care about your mental health. It’s more stress navigating the negligent practices of Cerebral than before you started treatment. Avoid at all costs.