CerebralReviews of cerebral.com

Jen was very professional and friendly. It was easy to talk to her. She was patient and understanding.

They prescribed to my 17 year old. Of course it states on their web site they don’t but they did. No over seeing by a dr. For someone who never had taken an antidepressant that was dangerous(that’s why there is black box warnings on them). With no way to deal with the side effects happening to you, if you can’t tell what’s going on, and can’t reach anyone from this business. Suicidal thoughts turned into suicide! A nurse practitioner with a prescription pad isn’t a replacement for any type of mental care. Upload id, yep a minor ok, here’s a prescription now come what may. They got their money,Laurie Ferrer supposedly over seen by dr. Michael Boggs, all their across the country prescribing to other states, no one can reach anyone and leave a minor to fend for themselves to know the side effects going on, happening to them, oh yeh yeh the hotline you all have on the web site will surely save you any anguish you feel or would think about, for contributing to deaths because of your careless practices.

I swapped my plan from the therapy one to the counseling on May 17. My account was charged $325 on May 11. I have asked about some sort of a refund three times. I stopped receiving the benefits of the therapy plan the moment I swapped, even though I already paid $325. Because of this, I should receive a refund for the difference, or I should be receiving the full benefits of the therapy plan until the end of this pay period. I have not received any response about the refund and have canceled my account. I tried one of the therapists for two sessions, and a counselor for one. The therapist was eager and enthusiastic but admitted to me on the first session that she was still in training... The second session was very aimless with no direction to the conversation. In my experience, it is part of the therapist's responsibility to guide the conversation. This is not what I was expecting for the price so I swapped to the lesser plan with a councelor. I met with the counselor this morning and it was terrible. We sat in silence multiple times, and I could tell she was doing something else on her computer the whole time. There was not prompting or direction to the conversation and then she abruptly said our tine was up after 30 minutes of this. The only positive experience I have had was with the prescriber. She was awesome and got me on a medication that has helped me a lot.

I love working with Cerebral! The prescribers are so kind! They really take into account everything to make sure you feel comfortable taking the medication and if it makes you feel not great they try to find something that will work for you! Amazing work!

This was my 2nd time working with Cerebral and it won't be my last time. They are awesome and my last session was the best one that I've ever experienced in my entire life! They are the best in the industry and well worth any money or time you need to contribute in order for them to help you become the best version of yourself that you were meant to be.

This is a great program. Thorough with helpful and knowledgeable providers, who care and show up for the appointments. Provide useful feedback and help make self care more manageable. I also love the app, so far it's very easy to use.

I’m extremely disappointed in Cerebral. It was decent at first, I could schedule an appointment on their app there there was decent availability and their therapists help me get on meds and a good sleep schedule. Since then it’s been impossible to schedule appointments, there isn’t availability for months, I am being billed for meds I have not received and therapy sessions I have not had, I can’t get anyone on the phone and they just keep billing me for nothing.

Just the first session was a wonderful experience. Very attentive, and kind and I’m excited to explore in our next session.