Jamie C.
Extremely helpful and kind people
They listened to everything I’ve said and actually took me seriously, I finally got a proper diagnoses and the proper help I need

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Jamie C.
They listened to everything I’ve said and actually took me seriously, I finally got a proper diagnoses and the proper help I need
Gabriel A.
A very good experience for the first time trying to get help! Super easy to talk too and get help with the first steps to getting better mentally
Nyln
I felt heard and understood. John was able to read my situation pretty easily without all the details. It’s like a weight is off my chest. I’m not one to seek or reach out for help, but this just felt right. When I got done with our session I felt rejuvenated and ready to take on the month. It was nice
Luis F.
She was very kind and receptive. Excellent help and feed back to my issues.
Rachel S.
It was very easy to sign up, and make an appointment. I didn't have to leave home, or wait months for an appointment. The counselors, and prescribers are very nice, and easy to talk to. I like how each one has a personal bio about them, so it's easy to find someone you feel like you can relate to. I was able to get a prescription and start medication after my first appointment, and am feeling better than I have in a long time.
Robin C.
She is a great listener, very positive and I feel a great fit for me and my journey.
Chelsea H.
Cerebral was helpful to me and super fast in getting me started on medication to help with my anxiety.
Savannah
Frustrating and, ultimately, useless. For brevity, a list: -Calendars showing counselors and prescribers booked out for 3+ months, and having to specifically reach out to ask for an appointment sooner. -Care counselor giving the most basic, useless, "fluffy" responses to everything. -No longer being able to get one of my prescriptions bc they're not legally allowed to prescribe it anymore. -Having to jump through hoops trying to find a pharmacy that will fill prescriptions from them at all. -Being billed for a month where I received no services at all, after having been told that wouldn't happen. -Having to ask questions multiple times in chat before they were addressed or even acknowledged. I'm only giving two stars instead of one because my prescriber herself was very nice and understanding, the two times I met with her.
Response from CerebralJun 9, 2022
Thank you for taking the time to share your experience with us, Savannah. We truly value all feedback as it allows us to improve our services for our clients and their experience. We would be happy to support you further at [email protected]. Please feel free to reach out and we look forward to connecting with you!