Erick S.
Stay away from Cerebral!
Update. -After a lot of back and forth and telling me that I could not get a refund because of their policy even though the real problem was on their end, I got 30% back, not enough since I paid $85 for a service I never got.- I really don’t like to write bad reviews unless it’s very very deserving. I sign up with Cerebral and on my second month of treatment no pharmacy will work with them to issue my prescriptions, like none! I tried like 5 different pharmacies snd nothing and when that happened I just had pay my monthly subscription like a week before that, it was $85! So I reach out to them by email and phone and simply did not care, because of no refund policy but… it wasn’t my fault that no pharmacy will work with them, that’s out of my hands, but they don’t care about issuing me a refund, so I ended up paying $85 for nothing… so stay away from that company, not worth it! I paid for a service but got nothing … what a shame!
Response from CerebralJun 9, 2022
We sincerely appreciate you taking the time to share your review with us, Erick. We are disappointed to see that you encountered challenges while utilizing the service and understand your concern regarding the medication delays. We would be happy to support you here. Please feel free to reach out to [email protected] for additional help. We look forward to connecting with you further.



