Patrick
Was getting low on medication
Was getting low on medication. Asked the support chat what the status of my medication shipment was, as I was billed a few days ago. Told me they will not be shipping out until I have an appointment with my provider. No appointments available this week. Now I'm out of medicine and get to go through withdrawals. If my mental state is not ok once my body adjusts to medicine withdrawal I'll be going to better help. What a joke. My old provider specifically told me NOT to cold turkey this medicine and said they didn't want me to run out of this dosage randomly. Until then no issues with them. Payment was affordable for me and I was seeing great improvements to my health. Turnover rate must be high for a reason, hopefully they fire the jack@ss that told me it's mandatory for a consultation before refilling. Maybe put a note in the box with the medicine on the last available dosage letting your patients know. *Edited to reply* I've been suffering from effexor withdrawals for the last 5 days and it has not been fun whatsoever. Not interested in extending the sickness by going back on effexor and starting the process all over again.
Response from CerebralJun 16, 2022
We sincerely appreciate you taking the time to share your review. We are sorry to hear that you may have faced difficulties with the service. If you are needing support, please reach out to [email protected] so that we can connect. We look forward to hearing from you.



