Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
cerebral.com
Website
cerebral.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 47% of reviews.
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Most recent review: October 2026.
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The counselor seemed knowledgeable and helpful, but 30 minutes doesn't seem to be long enough to get enough information or talk; which isn't their fault, but I suppose that it'll work...especially with the low price that you pay/can afford. I'm hoping that; when I've had enough combined time with her, it'll smooth out better and start synchronizing up. Altogether, the experience was good, for what was accomplished.
AC
Austin C.
WORST APP EVER
WORST APP EVER!
first off, the “therapist” kept trying to push antidepressants on me when i specifically told her, they have an opposite effect on me and make me suicidal because I DONT HAVE DEPRESSION!!! she pushed it 3 times !!!! i told her to cancel my subscription. she said she did … they tried charging my account 10 times!!!! i emailed them each time asking nicely at first to cancel. then they said they had to ask the canceling team to do it and they will let me know ! then they said they canceled it and AGAIN tried charging me !!! i’m so beyond frustrated and annoyed i must have emailed them 8 times. still not canceled, even though when i try and open the app it says “you no longer have a subscription, to restart subscription continue to log in” wtfffff.
Do not do this, save yourself the trouble.
Response from CerebralJun 24, 2022
Thank you for taking the time to share your review with us, Austin. We appreciate sharing your feedback on the service as it allows us to improve our client experience overall. We understand your concerns here and would be happy to look into this issue for you.
Please don't hesitate to reach out to [email protected] so that we can connect further.
MP
Michelle P.
This experience has been life changing…
This experience has been life changing for me. Being able to do virtual appoints and have a prescribing doctor and a counselor has been very helpful. Whenever I have needed support, I just send a message and it is taken care of right away by one of my providers or the support person. My prescriber did a great job of (finally!) getting me the correct diagnosis, and then worked out the details of getting the right medication and then getting it to the proper dose. My care counselor has been amazing source of helpful resources and been very easy to talk to. Overall, I have had a great experience with Cerebral!
CN
Chelsea N.
Learning to Love Myself.
I’ve never really put much into myself. I’ve always given to others, and I realized that I needed help to find my way back to me. The people at Cerebral are so kind and understanding, and they are helping me achieve all of my goals in the most efficient ways. I can’t wait to watch myself grow.
RD
Rachael D.
Made mental health more achievable
Hello.. I’m Rachael, 28; Florida.. I have a hard time when I feel I’m taking time away from my family, for myself. Especially if I hit a few obstacles along the way, such as cancelled appts, extended wait times to be seen, no babysitter, general anxiety, or even if someone gets sick/hurt around the appt date/time.. This site/app has changed the game with mental health, I feel like I’ve come farther in 1yr with my mental health struggles than I have my whole adult life.. Honestly thats even with me not committing fully to my therapy and my mental health (it has its rough days!) by that, I mean occasionally missing appts, not setting the time aside to do my exercises/assessments, continuing my meds daily/ after needing refills, and not rescheduling appts for myself. I DO NOT RECOMMEND DOING THOSE THINGS I’m just being honest on how it’s gone for myself. So to say, it does have a lot to do with what you are willing to commit yourself to and what work you’re willing to put in as well, it has made my struggle with mental health so much more achievable. The only things I’d like to see improved maybe would be a specific goal chart/or objectives that my therapist/& medication provider would have set towards moving forward along with what I have worked on/how far I’ve come.. & also the things that need work still/or I haven’t progressed in yet. That’s my personal opinion, probably because I feel that would give me an idea of where I’m at, and where I’d like to be. Give me sort of an outline of my strengths, and where I need to work on more.. nothing negative.. just a way for me evaluate where I’m at, and where I want to go to (my goals.)
Thankyou for your time & I hope this makes things a little easier, or at the least more informative of your choices you have for mental health
KG
kara G.
We’ll done…
Met with w a counselor and a medical provider and had a great experience with both. They gave good advice, had smart information and helped me understand my situation better. Glad I reached out.
JL
Jeffery L.
They listen with no judgment and help…
They listen with no judgment and help the best they can!
KK
Kendra K.
Cerebral changed my life
Cerebral changed my life. I’m not being paid or anything like that to write this review. I’m being 100% honest when I say that this program helped me use tools and tricks to help with my ADHD that I had never thought of. They gave me the chance to use medication that has made me a noticeably better person. Now I have the confidence and know how to get a job and move on with my life and I can do it happily. Thank you so much Cerebral.