CerebralReviews of cerebral.com

Honest review from an actual user of cerebral. Pros: I was dealing with extreme anxiety caused by major life change. I did not know what to do and was unsuccessful finding the support I needed through other channels. I heard of cerebral on social media and decided to give it a try... I am happy to say that cerebral have helped me get back on track. I really had bad times but they were there to support along the way. You just have to be patient and put in the work. It is not easy and it takes time but you can do it. Cerebral answered my questions and got me what I needed in a few days. Cons: the therapy sessions should improve. I'm thankful I had a therapist in a different channel that helped me through the most difficult times. If I had depended on cerebral therapy alone, I do not know where I would be in my journey.

I’ve been struggling with my mental health since I was a child. I’ve been diagnosed with PTSD, Depression, anxiety, ADHD- honestly you name it. Finding a good source that will stop and listen to you is extremely hard to do, and I’ve been impressed by Cerebral and their team for a few years now, but last night was a game changer. I had a meeting with my prescriber and I let her know about a recent trip to the hospital where I was out on suicide watch. She listened, looked at my history and then re-evaluated. I was diagnosed with “bipolar depression” and I finally feel like it’s the correct diagnosis. I’ve been struggling for years trying to figure out what I can do to help myself, and although it has been a journey, I’m glad I have a prescriber that noticed my past, and present in order to make the changes needed. When it comes to mental health, it is honestly a never ending journey. There’s not a pill or a therapist that will “fix you”. It’s about finding ways to help yourself cope with what is going on around yourself and internally. It’s about being open to new and improving ideas. I know for a fact that I will never be “normal”, but I’m proud of myself for how far I’ve come. I used to be locked inside my apartment and have extreme anxiety even taking my dog on a walk. Another diagnosis is just another step in the right direction in taking control of my life. I honestly am so grateful for the pandemic in a weird way, because if it wasn’t for that I wouldn’t have been able to get the help I needed in a convenient and professional way. Cerebral (as a whole) has been a godsend. Thank you.

The prescriber I talked to was so helpful and truly seemed like she cared!

They have some really lovely doctors hence 2 stars instead of 1. Still .. they seem to come and go a lot. I think I've seen 5 or 6 different people in 2 years so do not expect consistency. I keep running into various problems though especially around the policy that they will not write my prescriptions with any refills on them. If there is any issue getting the new prescription it can be an emergency if you have any kind of meds where you cannot miss days. I've had 3 or 4 such issues now. If you have mental health issues that can make planning, consistency, and organization more difficult then beware of using this service because not ever having refills ready so easily creates a medication emergency. I would only recommend Cerebral as a last resort if you can't find some one local and then only as a bridge to when you have someone consistent available. *** addition to this review 8/11/22 I was informed recently by the phone rep that they move you to the bottom of the list to respond to your message if you send multiple messages without having received a response. In other words, if you try repeatedly to reach them because you haven't heard back yet they deprioritize responding to you. Thus I am changing from 2 stars to 1 because that is truly horrible policy and patient care. The people who are trying hardest to get their attention for help from their care team are systematically being ignored.

I’m extremely thankful for the care I’ve received by Cerebral and Dr. Sisa. Since I’ve joined, cerebral has helped me physically and mentally. I appreciate Emily Sisa, she is knowledgeable, efficient and most of all empathetic to my situation. I will definitely refer my family and friends.

This is my first time getting help for my depression. During my first meeting with my care counselor he asked basic questions like if I knew what depression and anxiety were and I said yes I do, but there wasn't much more than that. I had figured that I would get a chance to talk about why I felt depressed and or what I felt depressed about. When I asked if I could talk about my depression more I was told, "I guess so for an additional $30 I can arrange that in 2 weeks." "Also you would have to change to the premium plan as well." I'm sorry I can't afford that plan but I wish they would have informed me that when they say basic they mean minimum conversations, lack of emotional release, and do it all by yourself therapy.

The. Worst. First prescriber didn't know the Cerebral rules. Questions from her were terse. She left. Second prescriber wasn't qualified. Took more than a month to get a prescription. Hard to schedule. Uninformed support staff. Literally everything was difficult.

Everything was exceedingly great as always! The care that Cerebral provides is always outstanding!