Maggie O.
Kimberley and Erin gave me great…
Kimberley and Erin gave me great support! Thanks

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Maggie O.
Kimberley and Erin gave me great support! Thanks
Kimberly M.
This is a horrible company! I thought I cancelled to my membership with them back in April but it "never went through" and I have been charged $85.00 for the past 4 months. When I tried to cancel again, and state I wanted a refund since I did not use the services, nor was I aware that it wasn't canceled I was told they could only refund me half of the $85. Horrible customer service, horrible company. Scammers.
Response from CerebralJul 28, 2022
We are sorry to hear of this difficulty, Kimberly, and understand your frustration here. We would appreciate looking into this issue for you so we can do what we can to assist you further. Thank you for taking the time to share and please reach out to [email protected] to connect further.
Bilin L.
This place is a scam and when I wrote comment on their social media they immediate deleted me. After I signed up and met the doctor the doctor prescribed my meds, and said they will send it out right away. It’s been days and my account keep saying pending. I asked them what’s going on and they are just giving me BS telling me “oh we are transferring your questions to our coordinator etc”. And then they got back saying the perscription was rejected by their pharmacy. What the hell does that even mean? I asked them to either give me my meds or refund me and they just again write generic BS response saying “sorry to see you go, no refund, come back soon”. What a disgusting fraudulent business
Response from CerebralJul 27, 2022
Thank you for taking the time to share your experience, Bilin. We are sorry to hear that you have faced difficulty utilizing the service and would be happy to look into this issue for you. We understand your frustration and would love to turn this experience around for you. Please email [email protected] so we can connect further.
Jennifer D.
Therapist never showed up. This is not helpful at all.
Response from CerebralJul 27, 2022
Thank you for taking the time to share your review with us, Jennifer. We are disappointed to hear this and apologize for your negative experience. We would appreciate the chance to turn your experience around and look into this further. Please let reach out to [email protected] so that we can connect further.
Kaitlyn D.
Very simple, easy, quick. I met with my prescriber and within one session was given medication with no hassle. The process throughout thus far has been a breeze. Taking care of medications and appointments has always been dreadful, especially with mental disorders in play, however I have been amazed at how simple it can be to take charge of your life and have support at the touch of your fingertips. As a young adult, sometimes maintaining insurance has been difficult but with Cerebral I know I will ALWAYS be covered! I can’t wait to continue my journey and share my progress with Cerebrals’ support by my side!
Brandon
Cerebral has been a savior to my mental health. They worked better with my extended medical team than traditional mental health prescriptions providers. They kept strong tabs on my overall health and have been more responsible for monitoring my complicated medial history when changing and maintaining medicines than other mental health professionals.
Nathan C.
I've gone through a couple of different companies mental health intake processes. This process always stresses me out, I really don't like talking about myself and especially don't like talking about my feelings. My initial Rx and care manager meetings were totally stress free. Both my prescriber and care manager set me at ease, both professional and easy to talk to. I felt they truly cared about my well being and I look forward to continuing working with them.
Kevin H.
I feel like cerebral is a good start for anybody who is seeking help with whatever. They have qualified people on here who really do care and is determined to help as long as we put in the work