Gina P.
No one really listened to me about my…
No one really listened to me about my add. I’m not a drug seeker. I need help because I couldn’t focus on my tables at my job. I never can. I’m going to get fired if something doesn’t change.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mental Health
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5,239 approved reviews, newest moderated first
Gina P.
No one really listened to me about my add. I’m not a drug seeker. I need help because I couldn’t focus on my tables at my job. I never can. I’m going to get fired if something doesn’t change.
Taylor M.
Alexandra Stewart is AMAZING!! She is extremely knowledgeable. She was kind and caring and very genuine. She listened to everything I said and made me feel heard. I have a huge weight lifted off my shoulders and I have trust in mental health care workers again! Thank you God!
Reed N.
My recent expirence was extremely helpful! I will continue to seek the help I need with Cerebral!
Aubrey
Since I started using Cerbebral, I haven’t been as sad and I haven’t had as many negative thoughts as I was having before. My care counselor and my psychiatrist are amazing. Getting to talk to a counselor from my house through video call is so much more comfortable and convenient than seeing one in person.
Tad H.
CLASS ACTION SUIT FILED AGAINST CEREBRAL MENTAL HEAL5H PROVIDER. On June 8, 2022, Chimicles Schwartz Kriner & Donaldson-Smith (“CSKD”) LAWFIRM in California filed a class action complaint against online mental health subscription service, Cerebral, for allegedly violating California’s auto renewal law and other state statutes. Specifically, the Complaint alleges that Cerebral induces consumers to enroll in its auto renewal subscription service with false promises of accessible mental health care providers and suitable treatment options. It is only after consumers are locked into a nonrefundable subscription that they learn that Cerebral does not have ample providers available to suit subscribers’ needs. The Complaint also alleges that Cerebral imposes various roadblocks to cancelling the subscription, making the cancellation process unnecessarily difficult in an effort to trap consumers into paying for unwanted services and charging them for subscription payments after consumers have requested cancellation. Plaintiffs further allege that Cerebral also refuses to issue refunds to consumers who did not use Cerebral’s services due to lack of available care. You can goggle and find further information online. The Complaint brings claims under California’s Unfair Competition Law, Consumer Legal Remedies Act, False Advertising Law, in addition to common law claims, and asserts claims that Cerebral violated California’s Auto Renewal Law by not adequately disclosing the parameters of the auto-renewing subscription service and intentionally making the cancellation process difficult and not user-friendly.
Response from CerebralAug 3, 2022
We're sorry to learn that you've encountered challenges while using our platform. We strive to provide a safe and supportive environment for all of our members, as this is a key part in healing from mental health struggles. We sincerely apologize that this was not your experience at Cerebral. That being said, we appreciate you taking the time to reach out and provide this feedback. Your feedback allows us the opportunity to improve our services for others. We thank you for giving our services a try, and wish you the best of luck in your mental health journey.
Caroline S.
The staff are incredibly caring and helpful.
Heidy
I received a notification earlier on the day, to remind me of my appointment. Closer to the time of the appointment I also got a reminder. Which I really really liked because it makes me feel like I matter. Like they were focused on what was to come next. I got on the call and the person who I spoke to was lovely. She listened very carefully to everything I said. She asked me if I had any questions. I felt heard. She asked me if this was my first time going through therapy, exactly why I was there, why I chose cerebral. I liked it. It wasn’t 30 minutes though like it’s sad lol but nonetheless I don’t really have any complaints. I cannot wait to start on my medicine and my therapy again!
Amber R.
Each person I have talked to has been wonderful and it feels like they actually care about your wellbeing. Great tools and techniques are recommended ...AND...they work! Great experience.