Brandy F.
Scammed and Annoyed
Charging my card 2 months after I canceled in July for a service that happened in February AFTER leading me to believe my services were covered by insurance the entire time. As others have said, appts are limited, the doctors are flakey and will reschedule last minute. I have a Masters degree in counseling myself, but my doctor often spoke to me as though I didn't understand my own issues. Overall, unimpressed with this "service" and feeling scammed. Definitely would not recommend, but I guess when you feel like dying and can't get mental Healthcare anywhere else, it's better than dying... maybe. tbd.
Response from CerebralSep 1, 2022
Thank you for taking the time to share your feedback with us, Brandy. We are sorry to hear that you have faced difficulty with your experience with Cerebral and understand your frustration here with rescheduled appointments and charges after cancellation. We would appreciate the chance to look deeper into these issues to support you better. Please feel free to email us at [email protected] so we can connect. We look forward to hearing to you.



