William S.
Great so far!
Great so far!

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
William S.
Great so far!
Margo
If I could give this company 0 stars I would. For one, you have a coordinator you have to go through and that can read all your messages to your therapist. Essentially if you want to talk to your therapist in chat, you have some random, likely unqualified, person reading and knowing your medical business. Additionally, the prescribers can only prescribe certain medications, so it’s likely more beneficial to go to a psychiatrist or doctor that can test and prescribe you medications for all diagnoses. Lastly, I entrusted them with my medical leave paperwork, which they never filled out, costing me thousands of dollars in insurance compensation. They took absolutely no responsibility after having more than a month to figure it out. They finally told me my therapist couldn’t actually fill anything out because she was only an associate just one week before I was supposed to return to work. My experience might be on the extreme side, but I overall enjoyed my experience and privacy through different apps, like BetterHelp.
Response from CerebralJan 3, 2023
Thank you for taking the time to share your feedback. We apologize for any difficulties you may have faced when using the platform. We would like to learn more about your experience and see if there is anything we can do to help. If you are interested, please reach out to us at [email protected] directly for further assistance. We look forward to hearing from you.
Jan H.
This is a great resource. They respond immediately with many options. My first contact was informative and reassuring.
Jason L.
I have been severely depressed for months. I have no money or insurance so I have been unable to find any help. I joined cerebral only because of the trial discount they offered. I went through the signup and had an appt booked with two different people. One was a doctor. I needed to talk to someone right away, but wasn't able to schedule anything for two weeks. The day before I am supposed to get my first call the doctor cancels my appointment. I get the call from this other person that tells me I can talk to them but they can't give me any advice or anything. So that didn't help. The only appointments I could make with a doctor would have fallen in the next month. I could not really afford the discounted month I paid for and surely couldn't pay for another month at full cost so I canceled my membership.. Which was another whole hurdle to jump through. I have since continued to seek help elsewhere but have been unable to find anything. This app was a huge disappointment and let down.
Response from CerebralJan 3, 2023
We appreciate you sharing this feedback with us. We would like to do what we can to help you and ensure that we are being receptive to your needs. You can reach us at [email protected] and we'd be glad to assist however we can.
Brianna T.
Cerebral has been incredible! I have suffered from depression and anxiety for more than 10 years now and asking for help was extremely hard for me. I knew I needed more help and I found Cerebral and I knew it was right for me. My therapist and Psychiatrist have been amazing and I couldn't have asked for better help.
Joey U.
I have just started my path to help but I feel hopeful. The prescriber was very nice and helpful. I thing this could be great. Worth a shot. Great value.
Laila R.
Fist visit with Dr. Max . We had a great conversation they made me feel so comfortable to talk . I am happy with my new provider :)
ac
cerebral is the best app to improve your mental health. everything is designed to be fitted to what is best for you. it is easily accessible and they provide lots of resources.