CarepatronReviews of carepatron.com

I was pretty skeptical at first, but after I got the onboarding, I admit it's pretty good. Can do with some more small quality of life improvements, but I'm not complaining considering how much I'm paying for it.

It's affordable compared to other EHRs and has all the basic features I need.

Very intuitive UI and UX. it saves a lot of my time everyday!

Trying out Carepatron's free plan and it's quite simple to figure out. They have A LOT of templates and you just have to figure out which are the essential ones for you and customize them. Good experience so far.

I've reviewed most healthcare CRMs out there, and Carepatron stands out for having the most features at a very reasonable price. I'd recommend that anyone give it a try.

I’ve found some significant HIPAA and privacy concerns with Carepatron, specifically regarding document visibility in complex family cases. It lacks the granular conditional logic needed to ensure that only the correct party sees specific documentation. In sensitive situations—like high-conflict divorce or shared custody—you need 'hard walls' between portals. Carepatron's current structure relies too much on manual sharing to the client (who may be a minor), which creates a massive risk for human error and accidental disclosure. For a modern EHR, the lack of automated, conditional logic privacy features for guardians is a Huge concern. I will edit this comment if that gets resolved.

I have used Carepatron from the early days and have always found the team initially Jamie very responsive and super helpful. I always communicate the items I would love included and they always listen to my suggestions. I have found Carepatron exceptional as it has everything I need in one place - sure there are things that could be added but just like our own businesses things are always being updated and added to. I love the AI its amazing as a help tool and if it cant help a team member helps promptly. The note transcription is a great tool also and saves me SO much time. All in all its an excellent platform and very reasonable price. I love it.

We used Carepatron for about a year. Issue after issue. We paid the subscription in full. After all the issues and tired of dealing with them we switched platforms. I emailed the owner to print off notes for an audit , notes mind you that we already paid for and belong to us, and he will not release them without us paying another 228.00. Email: Just to reiterate, an active subscription is required to continue using the platform. The annual subscription for a single staff user on your account is $228. Would you like me to go ahead and reactivate this for you? I hope this helps — please don’t hesitate to reach out if you have any other questions. My reply You do understand I do not want to “use it “ I want to print our notes that belong to us and we have already paid for .. No reply