CarepatronReviews of carepatron.com

They no showed a set up call. It led to the start of my new series "Does CarePatron Care About Their Customers? No." You only get to waste my time once. Subscription canceled and deleted.

The associates were very helpful and it was easy to set up calls with several of them to discuss how the platform worked. There is also an AI Help command in the platform that is available 24/7 that answers your questions as well. The only confusing thing initially was that there are two separate fees, one for the billing program and one for the EHR, which wasn't entirely clear on their website. However, they explained this to me and straightened it out. I'm looking forward to working with them.

I am a patient of a doc using Carepatron. The Intake FORM asking for "Insurance Company" does NOT ALLOW Entering an Insurance Company Name - stating: "No Options" therefore the Form is REJECTED and I can NOT Submit Info to my Practitioner. NO SUPPORT CONTACT is provided Useless set of forms and negligent company

This EHR platform it's very easy to maneuver around and set up. It's very affordable and a good product for small practices

Clunky and not easy to navigate for patient or clinician.

Love the interface! It's easy to use and straightforward. We're still in the free plan and just had our demo. The support team was very helpful in answering all our questions. Also excited for the features they have in store!

There are some areas that are difficult for me to navigate. Over time I have gotten better, but the claims/billing/invoicing sections are hard for me to figure out.

Currently on that $1 promo thing, though, will revert back to using the Essentials plan since I only use this to organize my patient list, setting up dental appointments, and to send reminders to patients for their upcoming appointments 2 days before instead of me doing things manually! Keep up the good work, Carepatron!