Shakeia B.
Carepatron has been easy to use and I…
Carepatron has been easy to use and I love the extensive template library!

Carepatron is an all-in-one Healthcare OS.It’s the hub where solo practitioners or teams come together to plan, organize, and collaborate on work using online booking, health records, tasks, notes, chat, video, AI, and more.Easily customized with just a few clicks, Carepatron lets practices of all types and sizes deliver services more effectively, boosting productivity and outcomes.
Carepatron (carepatron.com) has 45 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 26 reviews with 5 stars · Clear filters
Shakeia B.
Carepatron has been easy to use and I love the extensive template library!
Martha D.
Very thorough support to get you set up and started, thoughtful responses to questions, great follow up.
Raquel B.
Hello Carepatron Team, First, I want to say that Carepatron is a great tool for providers. I truly appreciate the platform and the excellent content that is appropriate for medical use. Thank you for creating a system that is helping the medical community in such a meaningful way. That said, I have a very important and urgent suggestion regarding the **Documentation** section of the client portal. This area needs more organization and structure in order for providers and clients to use it effectively. At this time, documents appear to be grouped together under **Past Documents**, which can quickly become overwhelming when trying to locate a specific file. For my business needs, Ideally, the Documentation section would allow users to create: - Folders - Subfolders - Search and sorting options within each folder, such as: - Most recently added files - Sort by date - Sort A to Z These features are necessary to function efficiently and professionally. My clients will also need a clear, organized, and structured documentation system. As someone who has worked in a hospital setting for over 20 years, I know first hand that organization is essential in healthcare. I truly appreciate Carepatron and the work your team is doing. Your platform is valuable, and with improved document organization in the client portal, it would be even more effective for providers and clients. Thank you for your time, your support, and your continued commitment to the medical community. I would greatly appreciate any urgency you can give to this request. Warmly, Raquel Birschkus
customer
The associates were very helpful and it was easy to set up calls with several of them to discuss how the platform worked. There is also an AI Help command in the platform that is available 24/7 that answers your questions as well. The only confusing thing initially was that there are two separate fees, one for the billing program and one for the EHR, which wasn't entirely clear on their website. However, they explained this to me and straightened it out. I'm looking forward to working with them.
Monique M.
This EHR platform it's very easy to maneuver around and set up. It's very affordable and a good product for small practices
Georgia Y.
Love the interface! It's easy to use and straightforward. We're still in the free plan and just had our demo. The support team was very helpful in answering all our questions. Also excited for the features they have in store!
Response from CarepatronMar 24, 2026
Hi Georgia, thank you for the kind words! Really glad the demo and support experience got you off to a good start. Exciting things ahead!
Ocean V.
Currently on that $1 promo thing, though, will revert back to using the Essentials plan since I only use this to organize my patient list, setting up dental appointments, and to send reminders to patients for their upcoming appointments 2 days before instead of me doing things manually! Keep up the good work, Carepatron!
Response from CarepatronMar 12, 2026
Hey Ocean, thanks for sharing your experience. We’re glad to hear that Carepatron has been supporting your workflow so far. If you ever need help getting the most out of the Essentials plan or setting up reminders and scheduling features, the Carepatron customer team will gladly assist. Thanks again for the kind feedback, and please feel free to reach out anytime if we can help further.
Nate J.
I was pretty skeptical at first, but after I got the onboarding, I admit it's pretty good. Can do with some more small quality of life improvements, but I'm not complaining considering how much I'm paying for it.
Response from CarepatronMar 12, 2026
Hey Nate, we’re glad the onboarding helped you get comfortable with the platform and that Carepatron has proven to be a good fit so far. If there’s anything specific you’d like to see improved or if you ever need assistance, the Carepatron customer team will gladly help. Thanks again for taking the time to leave a review, and please feel free to reach out anytime.