Cannon SafeCannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Tanya
We bought this large safe after hurricane Ian flood, took everything we owned anything we could save, was put in the safe, including the paperwork and the keys. Don’t know what we were thinking in the chaos, but Romeo and Canon came to our rescue within two weeks sent us a new keypad with keys to get into our safe and belongings Can’t complain about the service I received it was excellent!
Kevin S.
I purchased a Cannon Shield series 64 gun safe. A major factor in my decision to purchase a Cannon safe over any other model safe, was their promise of a lifetime warranty. CANNON'S WARRANTY IS A LIE. It is a promise from Cannon to their customers, that Cannon has no intention of honoring. The quality of Cannon safes are very poor as well. I have had my safe less than 2 years, and it is already broken. I am locked out of my safe. Using a borescope, I found It is broken because of a manufacturer defect. The weld on the internal shaft has broken from the bar on my Cannon safe's internal locking mechanism. I have tried to contact Cannon safe on numerous occasions. It is obvious that Cannon simply makes themselves unavailable to their customers so they do not have to honor their warranty promise. I have called Cannon 4 times now in which I have been disconnected after being placed on hold for 21 minutes per call. Cannon drops the call at 21 minutes to get rid of their customers. I then tried to communicate with Cannon via email. Get this, I was told that my lifetime warranty would not be honored. The reason being is Cannon said I did not use Cannon's preferred brand battery. I have an email to prove this. I used a new Energizer brand battery which is a quality brand battery. Cannon really came up with a lame excuse to try to evade their obligation to honor their warranty promise to me. My broken safe has nothing to do with a battery issue. The keypad works fine. The breakage is a broken weld, which is a hardware problem due to Cannon's bad quality product. I will make it my mission to let everyone I can know how bad Cannon safes are. Not only is their product horrible, but their lack of customer service and their failure to honor their warranty obligation is even worse. I will be contacting the Better Business Bureau. I will smear Cannon's name on all social media I have access to. I will also do everything in my power to hurt Cannon's brand through word of mouth. One thing is very true, good word of mouth spreads fast, but bad word of mouth spreads even faster. All I wanted was for Cannon to honor their obligation and fix their defective product as promised. I guess that's just too much to ask of Cannon. If I could give Cannon less than a 1 star rating I would do so. I will be contacting an attorney to take legal action against Cannon Safe. They have not heard the last from me. Kevin Salter 478-302-3707
Nick C.
Cannon Safe went above and beyond to get me a new keypad and mechanism when mine stopped working . i'll sure purchase another
Benjamin M.
Excellent customer service and assistance with my safe. Be safe!
Aydel S.
I had a case with Gerry over at Cannon Safe for a damaged locking mechanism for my current safe, he was terrific and took care of my issue in a timely manner. Thank you for the excellent customer service!
T S.
I broke the tabs off the back of my safes electronic combination lock, I emailed Cannon Security and they sent me out a new part to fix the problem. Great service done by the Cannon Security folks.
Arkay
My older model Stack-On safe keypad was not functioning properly. I installed a fresh battery but still no luck. I called customer service and spoke with Mike Mercado. He patiently walked me thru a reset procedure for the keypad. I reinstalled a battery and the safe opened. I really needed into the safe as I had a CCW qualification the next day. Thanks again Mike.
bill K.
I had trouble opening a gun safe I inherited from my father. I tried everything with no luck so I reached out to Cannon customer service. They worked with me for multiple days regarding solutions and finally I was able to get it to unlock. Great service!!
