CaitlynminimalistReviews of caitlynminimalist.com

I was hopeful about this company and port 3 rings. It will be 22 days( subtract 2 sundays and it’s 20days) according to the NOW shipping status I’ve been finally given after throwing a stink. Shipping states 3-5 days . Then only AFTER you purchase your order are you notified of a 10 day prior to shipping . Even so that’s 15days according to advertising and I STILL have YET to get my products. With my emails to them all that was stated was , “we understand this is frustrating” “ it’s on its way” and “thanks for your feedback” No offer of refunding delivery fees for non compliances to their advertising or any other ramifications that I stated I demanded at this point . 22days post an order for three rings that upon other reviews sounds like quality is poor and could have gotten on Amazon way sooner is ridiculous.

I ordered necklaces for my mother-in-law on December 5th hoping to get them before Christmas. I contacted the seller to see if there was an issue about mid December and they said with all of their holiday orders I wouldn't get it in time which I totally understood. By the beginning of January I still hadn't received my order... So I messaged again and they said they had lost my order and would make it again... They told me they would send it as soon as possible. I didn't hear anything from them until I messaged again in February... I finally got my product TWO MONTHS after ordering and the jewelry was much cheaper and smaller than I expected. Will not be ordering again and will be telling everyone I know to not use this company. Extremely disappointing.

Ordered some custom jewelry on 11/30/25 as a Christmas gift. I confirmed their turn around time for custom jewelry ahead of time and it should have provided enough time for the pieces to arrive before Christmas. On December 10th I realized that they had no provided any shipping information or updates and reached out to the company. After finally reaching a human I was told it was a USPS problem and that they just were not updating things quickly due to the holidays, however, miraculously after this conversation my pieces suddenly shipped the very next time. The team asked me to reach out if the pieces did not arrive by Christmas as they would make it right and unfortunately they arrived the day after on 12/26. I reached out earlier this month to let them know the pieces arrived late to see what, if anything, they would do to make it right and was met with more AI chat bots and vague responses. The jewelry was lovely but I will choose another small business in the future due to this cruddy experience.

Ordered on Dec 1, never received the item. Report this company, total scam

Total scam -- I bought a few rings in "sterling silver" and "gold vermeil." When it got here, none of the rings fit (and I used a sizer to order) and all of the jewelry was fake looking. Honestly, the color and texture was like some of the worst costume jewelry I've seen. Definitely not sterling silver, definitely not vermeil. And worst of all, store credit refund only. What a crock. They have tons of bad reviews around the web, I just wish I saw them before ordering.

During the holiday season, I ordered Caitlyn's North Star Signet Ring. The pictures on Caitlyn's website made the ring look simple, but beautiful. What I received looks messy and rushed -- the opposite of what is shown on Caitlyn's website. The hammered band doesn't look hammered. It looks uneven and amateurish. (BTW, I studied silversmithing for three years and still make some of the jewelry I wear.) Plus, the tiny eight-pointed "star" looks more cross-like at some viewing angles. (Okay, under a 10x jeweler's loupe, it looks like a star. With normal, unassisted viewing, it looks like a cross.) I suspect that the prongs for the stone have something to do with that effect (cross instead of star). Speaking of prongs, I have no idea whether the tiny prongs that hold the microscopic, simulated emerald in the center of the star will hold the gem for long. The round-cut gem is set a bit cockeyed and only three of the four prongs seem to be holding the stone. (The advantage of viewing under a loupe!) Just a big "no" for this ring. Normally, I'd return something this poorly made. However, with the expense of return postage and Caitlyn's processing fee of $6, it's hardly worth the bother. Plus, I won't get a refund, just a store credit. Right now, I have a hard time believing that I'll order from this store again, even though much of the jewelry looks very appealing. It’s a shame, since I’ve purchased from this store before, without a problem. However, this ring didn’t live up to what’s pictured at the website -- a disappointment. Well, you know the old saying: "When you get lemons, make lemonade." I already have plans to re-do this ring into something I won't be embarrassed to wear.

The products are beautiful and I really do love the way it’s presented and it makes it feel very special, but the delivery time was nearly a month. I bought a duo marquise baguette ring from Caitlyn Minimalist on Etsy, and nowhere did it say just simple personalized orders took 10 days to just ship. Actually, at checkout, it said, “Estimated delivery time in 3-5 days.” And since I ordered near the holidays, the shipping time was actually over 15 days! I think there has been an update or such where it now specifies this, but for me it didn’t and I was forced to spend my money on a second gift for the person this order was going to be for. After I expressed this to the company in several emails, they were only willing me to give me a refund “as a one time courtesy” ONLY if I returned the item, and paid for the shipping. I think this is ridiculous, especially since this was their mistake. The associate I emailed was only able to vaguely apologize as I explained my experience and she wasn’t willing to help and make the situation better by providing a compensation or a refund, until I had to ask her.

THIS WHOLE WEBSITE IS A SCAM AND THEY BUY REVIEWS