I was a bit disappointed in the exceptionally light coloring of the aquamarine stones. They blend in and almost look like rhinestones.
Response from CaitlynminimalistApr 14, 2026
Hi Taylor,
I am reaching out about your recent review! Thank you so much for taking the time to provide feedback regarding your order, customer feedback is extremely important to us.
We're so sorry to learn of the quality of your Mixed Art Deco Ring, this is not typical of this design. We would be more than happy to remake it and craft it to be much better quality.
If you're interested, just let us know of any other adjustments you may like and if it will be shipped to the same address before we get started! Otherwise, please let us know how we can best assist you with the matter ♡
If you ever have concerns with an order from our shop, you're always welcome to reach out to us first and we'll do our best to help resolve the situation! Feel free to email us back back at [email protected] if you would like us to further assist you. Thank you. ♡
MK
Mia K.
DECEPTIVE!
I have ordered multiple pieces of jewelry from this company. The quality varies GREATLY depending on whether or not the item has crystal embellishments. One of the jade crystals on a pair of Huggies I bought fell out in less than a week. Same thing with a pair of moonstone huggies.
However, the pieces I own that are plain silver with with no crystal embellishments are great. I’ve been wearing my silver ankle bracelet for 6+ months straight, and it’s held up great with no visible tarnishing whatsoever. If I ever decide to order again, I will only be purchasing plain silver items.
It’s also worthy of note that their website does not allow customers to post reviews. This is INCREDIBLY deceptive, as I did not realize just how poor the experience was among customers until today, when I searched them up on Trustpilot. BEWARE!!!
JB
Jeanne B.
Not the best experience, but all well in the end
I ordered a necklace for my granddaughter on 12/2. Ten days later, I contacted the company as there was no update on my order. I was told that it was custom made (which took longer). that it had not yet been made, but that it would be complete in time to ship by 12/15. I asked to cancel it as I was concerned it would not arrive in time for Christmas. The agent assured me that it would arrive in time as I had ordered well within the Christmas delivery window. On 12/19, I contacted them again as my order had still not shipped. They then told me that my order would not likely arrive by Christmas. The tracking indicated it would not arrive until 12/29. I told them to cancel the order as I had tried to cancel before and they talked me out of it telling me it would arrive on time. They said they would consider taking action after I received the order (whenever that might be), but I would have to pay to return the order to them and then they would consider a refund once they received it. Return shipping would cost me almost as much as the necklace.
Well, after all my complaining, they apparently expedited the shipment and the necklace did arrive on Christmas Eve. I appreciate them going to the trouble as it meant very much to my granddaughter and I had relied on their assurance it would get here in time for Christmas. I just wish they had been clear about this at the outset. Nonetheless, all’s well that ends well.
Response from CaitlynminimalistDec 23, 2025
We’re truly sorry to hear how upsetting this experience has been!
Custom pieces do require production time, and during the holiday season our timelines were unfortunately impacted more than expected. That said, we sincerely regret that the communication you received made it feel like delivery was guaranteed when it ultimately could not be. We understand why that led you to feel misled, and we are very sorry for that disappointment.
Our policy around custom orders is in place because these pieces are made specifically to order and begin production quickly. However, we recognize that in situations like this, the process can feel unfair, especially when timing is critical. Your feedback about cancellation timing, reassurance given, and return costs is important, and we appreciate you sharing it!
If you’re open to it, please reach out to us directly at [email protected]
with your order number so we can assist further!
LC
Liza C.
Gold rubbing off
I got the birthstone ring.
At first it was really nice, but now the gold is coming off of the band and it’s turning to silver. This isn’t even a ring i wear everyday. The gems in person compared to pictures, are so extremely dull looking
Response from CaitlynminimalistNov 25, 2025
Hi there,
I’m so sorry to hear this happened! Your jewelry should never arrive or wear that way, and we’d love to make it right for you. This definitely isn’t the quality we want you to experience.
Could you please email us at [email protected]
with your order number and a quick photo of the ring? Our team will be happy to take care of this and find the best solution for you 🤍