Michelle R.
This company is a scam
This company is a scam. Like many other reviews, the main issue is shipping. I placed an order on April 27th for two bracelets for Mother’s Day gifts. After I placed the order is when I saw the 10-12 business day shipping date, which would be cutting it close but should get here in time. Well I was very wrong, and they did not arrive in time. I reached out to cancel my order since I had to get replacement gifts but was told orders can only be canceled 12 hours after the order is placed. To top it off I saw that for returns they only offer store credit, so even when you do get the package in the mail finally… I won’t even be able to return it. If you want your gifts to arrive in time for Christmas it’s best to start ordering now and they might get here in time. This business is a joke and will be reporting it to BBB. In the meantime I’m going to tell everyone I know NOT to order anything from here.
Response from CaitlynminimalistMay 20, 2026
Hi Michelle, We’re very sorry to hear about your experience and understand how frustrating it must have been for your order to arrive later than expected, especially since the bracelets were intended as Mother’s Day gifts. We sincerely apologize for the inconvenience this caused. We do our best to clearly communicate our processing and shipping timelines at checkout, but we understand this timing did not meet your expectations. While our standard policy allows cancellations only within 12 hours and returns are typically issued as store credit, we would be happy to offer you a one-time courtesy refund if you are able to return the order once it arrives. Please reach out to our support team directly so we can assist you with the return process and work toward resolving this for you. We truly appreciate your feedback and the opportunity to make this right.