CaitlynminimalistReviews of caitlynminimalist.com

My orginal complaint I sent to the company: I order the moon and star earrings, they are way darker of a gold and the stones are not even shiny, you can’t see them. I am looking at the picture and what I was sent and am definitely speechless!! My review: The jewerly is a bad yellow high gold and cheap and cheesy! I would absolutely not recommend them to anyone!!! They charge 6$ for return and force a store credit on you! Not worth the money for the bad fake jewerly! Update: The company has reached out for me to return the item for a full refund. I did respond and ask for a new prepaid label to be provided, since i no longer had the old one. I shall be back to update my review if they honor their word. Customer service is everything and if I brought a product that is made in different batches of gold and come out more cheap looking that is not a fault of mine. A disclaimer should be added to the website for all gold products. It's important that consumers know it has ranges and is not consistent in quality. Company response:Thank you so much for reaching back out to us. We were sorry to hear you’re unhappy with your experience and the items received. While you previously mentioned keeping them, we’d be happy to make an exception and offer a refund this time as a courtesy. You’re welcome to return the items using the prepaid shipping label provided with your return request 🤍 Just let me know how you’d like to proceed! Kate

Poor quality. All their products can be found in Chinese marketplaces: Aliexpress, Shein and Alibaba. They just dropship for a price x20 upper in their shop, Etsy or Amazon. Just search from their products images in Google Lens and you will find coincidences in Chinese marketplaces. Don't trust

Bought a bracelet on impulse, so partially my fault. A day after I purchased the bracelet, it went on sale. I emailed asking for a price match (which on the website it says they do), they respond and said they don't adjust pricing if the item goes on sale after? To me that's a price match, but ok. I finally get the bracelet and it looks sooooo cheap. The gold is this bright fake color, horrible. I reach back out to exchange/get store credit, because there is no way I am wearing this tacky thing. Kate responds with this lengthy process for store credit, its ridiculous, a 5 step process. Just to return the ugly thing was a hassle so I decided to just keep it (will prob donate it). The whole experience was awful and I will NEVER purchase from them again. I'm all about supporting small businesses, but the customer service isn't there and clearly she doesn't give af about her customers. I've also read on reddit the company drop ships their merch which I can see. I could've gotten this bracelet on amazon for the half the price - no product authenticity whatsoever

I recently just bought a custom necklace for my daughter from here and it is absolutely beautiful! She was so happy. I got a gigantic hug from her once she saw it. If you’re hesitant don’t be, I can tell you from experience, it’s worth every penny!

Ordered 2 customized necklaces. When I didn’t receive them, they said that they sent an email asking about one of the customized necklaces but they never did send an email. So I asked why would they not send the other one and they didn’t have an answer. They said that they will send it within 6-10 business days. It’s been almost a month and I still haven’t receive them. They don’t have a phone number to speak to someone so I emailed them again and they said thanks for the reminder and sent me a tracking number. Now it’s been 4 days and USPS says that the sender hasn’t sent the items yet. It doesn’t seem that this company will send me the items that I have been charged for. They have no customer service, they lie and they have stolen my money. That’s what you get from a small company. Do not order from them online. They’re thieves.

I can't find where to leave a review on the brands website so I'm going to write it here. I am thrilled with my sprinkle diamond huggies. So dainty and adds the right amount of sparkle to my holiday look. After ordering my earring arrived 6 days later. The earrings came in a sturdy storage box and were tucked inside a soft drawstring bag. I haven't purchased from this brand in a few years but I am thrilled with my most recent purchase and plan to get some more of their jewelry in the future.

Demorou 2 semanas a chegar, não parou na alfândega e os colares vieram em perfeitas condições, até a data não tenho queixa da qualidade

I placed the order for a ring on March 29, 2024, I received a message the next day asking me to confirm which stone I wanted to make the ring and I informed it on the same date. It's been 11 business days and I don't have any information from that company as to when my product will be shipped, if at all. I have tried to contact the company via email, chat but I have not gotten any response. The only time they answered me, on 04/06 was that the product would be shipped without fail until 04/11. Today is 04/29 and nothing has been posted.