Byrna TechnologiesReviews of byrna.com

Customer service has been responsive and helpful throughout the process. The build quality is excellent.

Excellent service and staff go above and beyond to help customers needs. Very timely too!

MARITIME SECURITY / SAFETY, many years packing 'Fire Arms' we decided to make a change, we planed - we ordered - we got our BYRNA LE very fast (what a Service) We never hat to 'draw' in years, Byrna Launcher does not damage million Dollar 'Yachts' better have and not need than need and not have, I do recommend others to do the same, 99% Incidents a 'Fire Arm' is not needed. KW.

Christine was awesome in assisting me on my purchase over the phone. The product is great as I continue to order since 2021.

Christina was upbeat, knowlegeable and soooo helpful! I really don't know about guns and ammunition and was given minimal information for what I was to order. She was confident and helped me get the order placed and I so appreciate her service!!!

Service rep listened to me and was able to complete my order exactly how I wanted , she gave me the proper info on the pistol which would be best for me , great job thanks 🙏

Would give them 0 stars if I could. Incompetent packaging resulted in my two orders totaling almost $1000 being refused at the border and sent back. I found this out only after contacting Byrna, they did not notify me that my order was on its way back to their offices. I cancelled my order, as the timeframe of delivery was no longer compatible with my schedule. Byrna decided to keep the $100 in shipping fees for their own pockets instead of refunding me the full amount I paid, while simultaneously refusing to take responsibility for their mistakes, blaming UPS. Contacting customer support is a joke, the staff is flippant and it is impossible to contact a representative directly without waiting for days. I am now out $100 (USD) and multiple hours of my time due to Byrna's poor business practices.

well i like the byrna but there are some flaws..? the clip sometimes fall out or the co2 leaks out but when i hear that i was needed to use byrnas co2 then i well try that and another think do not use home reckers in byrna clips you well surely surely brake the byrna...?so other then that it's just the damn clip falls out or it sometimes won't hold it. so byrna makes a great launcher but the clips need to be a little more thicker and the clips where the balls go in the little thing that holds the balls you need to make clips that won't lunch the balls every where other then that the byrna have great (Impact) and the voracity is great we love u byrna..? and umerax :D