Richard
To be able to answer questions about the product that is so different than other weapons.
Very helpful Nd easy to talk to and also extremely knowledgeable on the products.

Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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407 approved reviews, newest moderated first
Richard
Very helpful Nd easy to talk to and also extremely knowledgeable on the products.
Mark L.
All my questions were answered with out being rushed and in plain to understand English. My purchase options were made very clear. I'm glad I made this call because it was a very productive experience. I learned what I needed to know before I made my purchase.
Dakota J.
Maria is an all-star, I’m very grateful for all of her help, and eagerness to assist with the issues I’ve had. She’s amazing
Lane
I was in my room on the phone, when suddenly I could hear helicopters flying over our So California home, My Daughter came into my room really concerned because a police officer was at our front gate she said. So I went out to speak to him, and he had his AR-15 in its ready position. He informed me that there had been a hit-and-run accident up the canyon and that the fugitive had fled on foot because his car had stopped running just around the bend from our house. And the suspect was on foot somewhere in the neighborhood. I always have my Byrna in my pocket, so I began a sweep of my property looking to see if the suspect was hiding anywhere around our two-acre ranch. It was obvious to me, that our property was secure so I looked over the neighbor's fence, and there were two Sheriff deputies sweeping my neighbor's backyard. The officers saw my Byrna, and said to me, "Drop the Gun" I told them it was not a gun by an air gun a Byrna and the officers simply said OK, and instantly relaxed. I informed them my property was secure, and that the suspect was not anywhere on our property, and they continued on with their manhunt to the next property. Freeing the officers to continue their search down the canyon for the suspect. Sadly the individual on the motorcycle the fugitive hit died in the head-on collision between the suspect's car and the motorcyclist. But the officers did manage to catch the suspect several miles away down the canyon on foot, a couple of hours later. This is why I love this Byrna platform because it's NOT a firearm, it's a non-leather platform, that local law enforcement does not care if the general population carries for self-defense. I always carry my Bryna with me, to protect myself and our pets from predators, which we have many of on our ranch. Either 2 or 4 legged.
Richard D.
I absolutely loved the level of expertise that Ms Christine brought to me.She was/is super nice and professional.I can only hope that WHEN I call back,that if I don’t don’t get her,that who DO,get brings the same level(not sure it’s possible to bring more)customer service that she(Ms Christine)did.
Ray T.
As careful as I am I ordered the wrong Non lethal . It was shipped so quickly. However GREAT customer service Put my mind at ease. They immediately e mailed a return shipping label and did not charge a re stocking Fee. This is the OLD SCHOOL way of Doing business America needs more companies like This.
GR
Shopping was very easy and user friendly. I was surprised at the power of the launcher. Surprised I had not heard of your company earlier. Thank Sean Hannity I feel better prepared now. Thank you for your company.
Russell M.
Best service i ever had. Launcher was under warranty and they paid for shipping. Repair took only 2 days and they overnighted to me. Super nice and super fast. Pleasure to have business with you guys. Will be definitely come back!!!