Byrna TechnologiesReviews of byrna.com

Great none lethal self defense, very well made and feels good in your hand. This is a great option. Excellent company to deal with. Thanks

This was my first contact with this company so I thought that perhaps contacting them via phone might ensure I was ordering the correct items. The person I spoke with (Christine) was great! She helped me ensure I was ordering the items I intended to order, created a new account for me, recorded all relevant information and answered all of my questions! I was hoping to be able to speak with someone that was both friendly and helpful and I really hit a home run with Christine. She was very professional but also answered my questions in a very friendly manner. I feel really lucky to have had her answer my call!!!

Byrna customer service is top of the line. Thank you to Christine Gunder, who was a great help. So glad I connected with this product and these folks! Edited 9/8/2023 - typo "Smyrna" s/b "Byrna". Must have been thinking of a recent drive through GA!

It's great to see Byrna develop solid products and continually seek to improve based on customer feedback and requests. Their public outreach, social media, and videos help raise awareness and promote best practices for personal defense. On 5 Sep 2023, I called customer service with a bunch of questions. I spoke with Christine G. who did a great job of answering all my questions. I already had a positive opinion of Byrna, but after that call I'm even more impressed. Looking forward to see more excellence and innovation in the years ahead.

I needed assistance with purchasing a Byrna launcher. Even though I did some research on line, I wanted to speak to someone for a better explanation. Well, I was very lucky to have reached Christine. She was EXCEPTIONAL with her knowledge of the products and was so very patient with me. Christine is an exemplary asset to Byrna and I can't wait to receive my new launcher. Thank you again Christine!!!

Kayla answered my question almost immediately and provided the details that I needed to know. I was comparing the SDXL with the LE launcher. I already own two SDXLs (one orange and one black). They've worked perfectly. However, it's critical that you use the CO2 cartridges from Byrna. Cartridges from other vendors that I had on hand for a pellet revolver don't work with Byrna launchers. Buy the best from Byrna. I keep an SDXL in each car and want a 3rd for walking the dogs so I'm prepared for coyotes and bad guys. I'll be getting a LE soon. It is similar to the SDXLs but more powerful and with a better trigger system. I'm so happy with Byrna that I bought some of their stock as an investment. Surely this company is going places.

Would have been a 5 score since I couldn’t edit my original order to add items and save shipping but I have to give it a 4 just for the timely and courteous response from customer service. After all, it’s hardly their fault I wanted to buy more after the original order! LOL

These guys are great. Byrna gave me my 10% discount after I ordered my products. Looking forward to having this tool for fun recreation and to keep my wife and I safe while traveling the US.