LoftieReviews of byloftie.com

Great customer service, thank you!

The support exceeded my expectations.

I bought the Loftie clock but did not suit my needs. I contacted the company to return it and it was a very simple process. I am in Ireland and during the return shipping the courier lost my package. Joymaeh in Loftie was wonderful, checking in with me and working to resolve the issue at their end. It took a full month and Joymaeh was great throughout. Thanks you.

The customer service experience was great! The team got back to me incredibly quickly and solved my issue with ease. I really appreciate the dedication to helping me.

I honestly didn't expect an alarm clock to make such a difference, but the Loftie has become one of my favorite purchases. The first thing I noticed was how beautiful it is. It's so minimalistic, feels really well made, and somehow makes my bedside table feel calmer. I love that it doesn't scream for attention like a phone or smart display. The biggest benefit, though, is that it helped me stop ending every night by doomscrolling. Instead of reaching for my phone before bed, I just set my alarm and go to sleep in silence. It sounds like a small change, but it's made a real difference in my sleep hygiene and has helped me build a much healthier bedtime routine. I know it's not the cheapest alarm clock out there, but I genuinely think it's worth the price. For me, it's not just an alarm clock: it's been a simple tool that's helped me create better habits around sleep. I also had a great experience with customer support. Joymaeh was incredibly friendly, quick to respond, and really helpful. It's always nice to see a company stand behind its product. Overall, I'm really happy with my Loftie and would definitely recommend it to anyone who's trying to spend less time on their phone at night and get better sleep.

Customer service was fantastic! I’m very excited to get the Loftie lamp to go with my clock. I ordered the gorgeous Penny color. Maybe I’ll finally sleep!

The Loftie has been great for me! I’m trying to reduce my screen time so I wanted an alarm clock with manual features. However, I loved the perk of being able to adjust, turn off, or access the Loftie via the app. The noise machine is one of my favorite parts, along with the slow wake up alarm. It’s nice to use some of the breathing exercises but I don’t use them as much as I thought. Sometimes the sound machine will buffer slightly but not often and not enough to be a problem. Overall, I’ve loved transitioning away from my phone alarm and using the Loftie. Changed my sleep for the better

I was accidentally charged each month for a subscription which I didn’t realize I had opted for. I gifted my husband the alarm clock for Christmas, hadn’t noticed the charges until July. I sent a quick email with screen shots of the charges. I received a message back within hours, and full refunds by the next day with no questions asked—That is how you do good business. Well done!