LoftieReviews of byloftie.com

Lofite support was quick responsive and helpful

Customer service resprentative was very courteous and patient. We got it fixed.

The support experience was great. They responded quickly and helped resolve my issue. I would give it 5 stars if it didn't feel like the Loftie clock/ecosystem is much more difficult to use than some competitors (like Hatch)

had my clock for two weeks and it keeps disconnecting / the loftie+ function doesn't sync up. real pain in the backside but customer service was great in coming up with a solution and looking into the issues.

The Loftie has been great for me! I’m trying to reduce my screen time so I wanted an alarm clock with manual features. However, I loved the perk of being able to adjust, turn off, or access the Loftie via the app. The noise machine is one of my favorite parts, along with the slow wake up alarm. It’s nice to use some of the breathing exercises but I don’t use them as much as I thought. Sometimes the sound machine will buffer slightly but not often and not enough to be a problem. Overall, I’ve loved transitioning away from my phone alarm and using the Loftie. Changed my sleep for the better

Getting started with Lofty may require a bit of patience at first, but the experience is very well supported. What truly stands out is the customer service — the team is incredibly friendly, highly responsive, and clearly committed to helping you every step of the way. They reply quickly and make the entire process feel smooth and manageable. I genuinely enjoy using Lofty every day and can confidently recommend the alarm clock. A thoughtfully designed, innovative product backed by a dedicated and supportive team

I was happy with the prompt responses from the support team. I do however find the process of disabling the app blocker too tedious. There should be a simpler way to unblock apps when Rest membership is not active.

Although I found the automatic subscription to updates confusing, Grace was a great help in sorting this for me. Thanks.