LoftieReviews of byloftie.com

The response was efficient and quick.

I recently received the orderet Loftie clock, and thus far it seems like a great product. The details are discrete and tasteful. The standard functions in regards to the alarm itself are soothing and enjoyable. After receiving the product another delivery e-mail got sent my way. The costumer service was readily available to clear up the issue without any more trouble or double-payment. Based on my own experiences with the product and customer service, I recommend the first and reassure you that if you need the second it will be just fine!

Grace and the whole team were incredible with helping me with some technical issues. I love my Loftie and truly can't sleep without it. I'm so thankful for their willingness to help!

Very responsive team. Dug into the details of my issue and provided quick resolutions.

The customer service at Loftie is next level. I had to cancel an order and within minutes a representative responded, and detailed the next steps. A special shoutout to Carolina and Joymaeh who helped me.

I am very satisfied with the technical service. Following an issue, they were attentive, efficient, and understanding. I give them five stars.

Great support.

The support experience was great. They responded quickly and helped resolve my issue. I would give it 5 stars if it didn't feel like the Loftie clock/ecosystem is much more difficult to use than some competitors (like Hatch)