Charlie S.
Don’t do it
I bought a lamp and a clock. Supposedly supposed to improve sleep quality and wake you up gently. I did want to use my phone less so I went for it. The products are highly unstable and finicky. You have to constantly reconnect and repair and keep going in loops. This is not a rocket. It’s a lamp and clock … products that have been around for centuries. At this point neither product is working (not even 4 months in). They are not intuitive. Absolutely terrible design and troubleshooting. The app will always say “your WiFi or Bluetooth” are a problem vs the products are garbage.
Response from LoftieJun 30, 2025
We’re really sorry to hear about your experience. We want to make this right. Please reach out to our support team at [email protected] with your order number and a brief summary of the issue. We'll also be waiting for your information here (requested) so we can talk about how we can resolve your concern. Thank you for giving Loftie a try — we’d love the chance to turn this experience around.