BurneekReviews of burneek.com

Response from BurneekFeb 4, 2026

Hello Eddie, We’re sorry this experience felt so frustrating. That’s not the experience we want anyone to have with Burneek. Burneek is not a scam. We went through a delay that affected some orders, and we understand how upsetting that was. These situations are being worked through, and most customers impacted during that time have already received their products. We continue addressing the remaining cases and improving how we support customers. We appreciate you sharing your feedback. — Burneek

Response from BurneekFeb 4, 2026

Hello, We’re sorry this experience was so frustrating. This is not the outcome we want for anyone who places an order with us. Burneek is not a scam. We experienced a disruption that affected shipping timelines, and while that caused delays, orders from that timeframe are actively being completed. Many customers impacted have already received their products, and our team continues working to close out the remaining orders. We appreciate your feedback and patience as we finish resolving these situations. — Burneek

Response from BurneekFeb 4, 2026

Hello David, We’re sorry this experience left you feeling disappointed. That’s not what we want for anyone who orders from Burneek. Burneek is not a scam. Some orders from that timeframe required additional processing before completion, and those situations are being addressed. Deliveries continue moving forward, and our focus remains on completing all outstanding orders. Thank you for sharing your feedback. — Burneek

Response from BurneekFeb 4, 2026

Hello, We’re sorry this experience has been so frustrating. Waiting this long and seeing no movement on your order is understandably upsetting. What’s important to share is that we have a dedicated team actively working through these situations. Our mission is to ensure every customer is taken care of and ultimately satisfied with their purchase. Orders from that timeframe are being reviewed and completed as part of that effort. — Burneek

Response from BurneekFeb 4, 2026

Hello, We understand why this situation has been upsetting, especially given how long you’ve been waiting since placing your order. We want to clarify that Burneek is an active company with a full team focused on resolving outstanding orders. Our goal is simple: to ensure every customer is ultimately taken care of and satisfied. Work on remaining orders from that timeframe is ongoing as part of that commitment. We appreciate you sharing your experience. — Burneek

Response from BurneekFeb 4, 2026

Hello Sasha, We’re sorry this experience has been so frustrating, especially after placing your order in December with the expectation of quick delivery. We want you to know that your situation matters to us. We have a dedicated team actively working to resolve outstanding orders, and our mission is to make sure every customer is taken care of and satisfied with the final outcome. We are continuing to work through orders from that timeframe with that goal in mind. Thank you for taking the time to share how this has impacted you. — Burneek

Response from BurneekFeb 4, 2026

Hello, We’re sorry this situation has been so disappointing, especially since the sauna was meant to be a Christmas gift. We understand how frustrating it is to be told about return timeframes when the product hasn’t even arrived yet. Please know that your situation matters to us. We have a dedicated team actively working to make sure every customer is taken care of, and our mission is to ensure that all orders are ultimately resolved in a satisfactory way. We continue working through outstanding orders with that goal in mind. Thank you for sharing how this experience affected you. — Burneek

Response from BurneekFeb 4, 2026

Hello, We’re genuinely sorry this was your impression of us. That’s not the experience we want anyone to have. We know trust is earned, and we recognize that your experience did not reflect the level of service we aim to provide. Our team is actively working to address open cases and improve how customers are supported moving forward. Thank you for sharing how you felt about your experience. — Burneek